Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Justin Draper
Brian made the entire mortgage process incredibly easy and quick from start to finish. He was always responsive, answered every question promptly, and made sure we understood each step along the way. His knowledge and professionalism gave us a lot of confidence throughout the process. On top of that, he was able to secure us a great interest rate, which made the experience even better. What could ...Brian made the entire mortgage process incredibly easy and quick from start to finish. He was always responsive, answered every question promptly, and made sure we understood each step along the way. His knowledge and professionalism gave us a lot of confidence throughout the process. On top of that, he was able to secure us a great interest rate, which made the experience even better. What could have been a stressful process felt smooth and straightforward thanks to Brian’s guidance. I highly recommend him to anyone looking for a knowledgeable, responsive, and dependable mortgage professional.Read MoreRead Less
Kita williams
It was a pleasure working with David. He was very knowledgeable and helpful during my process. Thanks
Jason Curnow
Jenny was amazing answered every question quickly and professionally and kept the ball moving at all times couldn’t have asked for a better experience
James Michael
Great to work with - Katie went above and beyond
Robert Veatch
Daniel and his team are very professional and knowledgeable. But more important they are a very caring team the will be with you every step of the way. this is my third mortgage with Rocket mortgage and because of professional caring teams like Daniel's, I will use Rocket mortgage again and again!
Family Klaus
Ryan was simply fantastic. I couldn’t think of anything better to say about him and our experience with rocket.
Jill Ellis
Aaron is amazing. He is helpful, very knowledgeable and always looks out for us. Would highly recommend him.
Brooke Whitaker
Easy to deal with and excellent communication through the process.
Anthony Morelli
Awesome job, wry responsive and fast!
Rhonda Riedl
I did not have the same experience as others. I was not kept informed as the process progressed. Details changed without my knowledge or explanation, right up to closing. I purposely asked for someone to contact me - she did not. My previous experiences with Rocket were wonderful - based on this last experience, I probably will NOT return to Rocket.
Sierra Kopp
Reply from Sierra Kopp:

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you through ...Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you through any changes that took place. I understand that you spoke with Client Relations regarding your concerns. Please know I will be available if given the opportunity to re-earn your trust in the future.Read MoreRead Less