Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Bill Helferich
Chris moved the whole process along quickly and professionally. I'm very satisfied.
Jeremy Apody
Ming was amazing to work with.
Ernie Kirven
Worse experience I have ever had. It has taken 4 months to close and to this day they have yet to deposit any money in my account. I have had to do all the work for them and every day i have to talk to someone different. VERY unprofessional and none seems to know how to do their job. If something doesn't happen very soon, i will be going to the Better Business Bureau on them. Would not recommend ...Worse experience I have ever had. It has taken 4 months to close and to this day they have yet to deposit any money in my account. I have had to do all the work for them and every day i have to talk to someone different. VERY unprofessional and none seems to know how to do their job. If something doesn't happen very soon, i will be going to the Better Business Bureau on them. Would not recommend this company to my worse enemy.Read MoreRead Less
Bryce Richmond
Reply from Bryce Richmond:

Thank you for taking the time to share your concerns. I’m sorry to hear that the process has been such a frustrating experience, especially with the delays and lack of consistent communication.

I completely understand how important it is to receive timely updates and know where things stand, particularly when you’re waiting for your funds. I appreciate you bringing this to my attention, and I’ll...Thank you for taking the time to share your concerns. I’m sorry to hear that the process has been such a frustrating experience, especially with the delays and lack of consistent communication.

I completely understand how important it is to receive timely updates and know where things stand, particularly when you’re waiting for your funds. I appreciate you bringing this to my attention, and I’ll make sure your feedback is communicated to the appropriate team.

Thank you again for trusting me to assist you with your financing needs.Read MoreRead Less

Pamela Johnson
When we first started this process we were seeking answer and Hayley was amazing. She’s very knowledgeable, clear, and good listener. Thank you!
John Decker
Ernesto was prompt, professional and effective. Great customer service.
David Goetchius
Jose was the start ... Middle ... And end of the process. Answered all questions we had and explained all steps involved ... Couldnt be happier
Carmen Nelson
Issac is amazing to work with! Selling and buying a home is stressful, but Issac actually was the best part of my home buying experience. He is friendly, helpful, was always responsive when I had a million questions, and he even helped me find house insurance when I needed it! I would highly recommend him for your home buying experience!
norman D
Kristin had great knowledge and advice for my pursuit of mortgage. Friendly and comforting.
Wish her the best.
Ann Sakolsky
Working with Jasmine was amazing. Very fast and easy process.
Jane S
Smooth as glass. Luis gave us confidence in a process we so rarely have to address. He was excellent at explaining and outlining our options and took care of every detail in a professional and friendly way. Great experience with Luis! Thank you!