Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Rah'seem Jones
I truly appreciate the time and effort Sam put in to help me with my loan process. This is my second 1 with him and he stays on top of everything. Even when he is out he took the time to still keep me on track. Thank You
Diane Bader
Derek was great to work with, he made the process personal and walked us through everything. Much appreciated and very convenient!
Jennifer Imhoff
My experience was great! He walked me through everything step by step. I would highly recommend him!
Jennifer Taylor-Cox
Effecient and timely appreciated all his help
Mig Ch
As anyone would go through a mortgage process, the natural experience is some how uncertainty of the IF, and if the agent working with you will address road blocker at least to meet the terms and offers by the mortgage company. This is the case in which Evan has come in place to complete the process exactly as supposed to be and meet the expectation with clean outcome. During the process, there ...As anyone would go through a mortgage process, the natural experience is some how uncertainty of the IF, and if the agent working with you will address road blocker at least to meet the terms and offers by the mortgage company. This is the case in which Evan has come in place to complete the process exactly as supposed to be and meet the expectation with clean outcome. During the process, there was some gray area that at the end Evan has worked toward completing as expected. And this is the positive side as often agents does not take additional steps and leaving the customer with the problem.
A side observation as well that even after the process and paperwork has started, he looked into possible best alternative which helped me to comfort my decision that the chosen plan was correct.
In my criteria, Excellent for 5 stars are for providing end result more than expected, in my case wasn't exactly this, but as described above there was effort for removing road blocker and recognizing error to remedy it for which I am giving 5 stars.Read MoreRead Less
Tracy Nelson
Martha was such a pleasure to work with. She explained everything thoroughly and had patience. This was a new experience for me so I had a lot of questions! I appreciated her time and professionalism.
Diana Howard
Everything went very fast and smooth and I was very pleased with the service!
Michael Dowdell
The commercials don't do the process justice. I talked to Derek in January and told him we wanted to refinance in March. Derek called me back on the exact day I mentioned and I couldn't believe how smoothly the process went.
Monica Pelzl Stringer
Margaret was a pleasure to work with from the start. Margaret was extremely professional and at any given time answered all my questions. She returned all e-mails and phone messages, and made this whole process very simple.
Pamela Payne
Brian was very helpful in getting our loan started. He was in constant contact with us, sometimes several times a day if there were questions that needed clarification from either side. He provided in-depth explanations about what was required and has a good sense of humor to top off your day!