Jon was great to work with. All our questions were promptly and fully answered. He even calmed me down and extended our rate lock when it was about to expire with a no-hassle response. He made the process easy. We have sold, bought and refinanced several homes and by far Rocket Mortgage is the best and very honest with upfront cost notification and timely updates!!
A Elaine Cornejo
A Elaine Cornejo
551
Chris was very easy to work with. He called even after my loan process had moved on to others just to make sure everything was OK with me. I really feel like I got more personal attention from Chris And the Rocket Mortgage people than I did from the bank here in town when I bought my first home. Thanks to all!
Connie MacLean Abbott
Connie MacLean Abbott
551
He was helpful, answered all my questions fully, encouraged me when I was getting discouraged. It took a while to get my loan, but it is because I have a complicated financial situation that needed thorough examination. We want them to take our word for it, but not everyone tells the truth so while I hated the waiting I understand their wanting verification. I worked with Whitney Carey ...He was helpful, answered all my questions fully, encouraged me when I was getting discouraged. It took a while to get my loan, but it is because I have a complicated financial situation that needed thorough examination. We want them to take our word for it, but not everyone tells the truth so while I hated the waiting I understand their wanting verification. I worked with Whitney Carey throughout this process and she was a true rock and listened to my endless whining and complaining, the employees at Rocket Mortgage ROCK. Be patient people if you don't have a simple debt to income it takes time, they are there to help you. We closed and with all that is going on in my finances, I do have good credit btw. They hung in there and worked hard to get me my loan. Most people's loans are probably not that complicated. It can be frustrating as they wade through intricate details of your expenses and income, but hang in there if you are honest and have good credit they will get you what you want in the end if you qualify. Read MoreRead Less
Karen Partridge
Karen Partridge
551
Marjan was great whole process seamless i am a Mortgage Loan Officer and i know how difficult the process can be Marjan was kind smart and prompt in his responses to questions whole team wants to close loan as quickly as you do wonderful experience
Gloria Boggs
Gloria Boggs
551
Hazem was absolutely great to work with...he kept us informed....answered all our questions and quickly returned our calls. He and his team quickly moved through the mortgage process and made it a pleasant experience. If a new mortgage is in your future ....give him a call.
George Shea
George Shea
541
Robert was my "go to guy". Any questions or things needing to be done, Robert is the man. Thank you Robert and your helpful staff.
Liz Sanchez
Liz Sanchez
551
I am so very happy with the professional and knowledgeable relationship that I had with John Taft and the other Rocket Mortgage team. My loan was processed in a timely manner which I was so happy for the quickness. I highly recommend Rocket Mortgage and ask for John Taft! He will definitely take care of you and your needs.
Mindy Russo
Mindy Russo
551
Great communication skills, very easy to work with! Will definitely reccomend!
Justyna Bebbington
Justyna Bebbington
551
Very effective team member, understand the clients needs and provides an effective strategy. Will work with gain.
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