Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Cindy Sanchez
Molly was friendly, knowledgeable and efficient.
She helped me greatly and I would recommend her to any and all.
Mike Pfaff
Liliana and the Rocket Mortgage team were easy to deal with, efficient and effective. The Rocket Mortgage was pretty much as advertised, and we were able to refinance our home with no headaches or hassles. We saved significantly over our previous mortgage. I would recommend them to anyone without hesitation.
Jay was our loan agent assigned through our recent corporate relocation. This was our first relo which also involved moving out-of-state and two full-time working adults. We were pressed by our companies into a very tight timeframe to implement relocation. This is where Jay and Rocket Mortgage shined the brightest. Their products and process could be implemented quickly with a transparent means of...Jay was our loan agent assigned through our recent corporate relocation. This was our first relo which also involved moving out-of-state and two full-time working adults. We were pressed by our companies into a very tight timeframe to implement relocation. This is where Jay and Rocket Mortgage shined the brightest. Their products and process could be implemented quickly with a transparent means of continuous communication. Jay was confident in their abilities to meet our needs, but not in an arrogant manner. Once we decided to use Rocket Mortgage, Jay provided a thorough synopsis of the process, explanation of the website tools used to communicate with all departments within Rocket Mortgage, and stepped in to provide verbal communication when only warranted. With so many tasks necessary to complete our relation, and only so much time to make phone calls, this last quality was the most appreciated. As we approached final underwriting, my family hit a wall regarding my job. I was going to need to change employers. This could've been a roadblock that caused a reboot of the whole process. But Jay was calm and informed enough to provide potential solutions to our problem. We cleared underwriting and we were still able to close within 30 days! Bottom line, Jay is a terrific balance of working knowledge, perception of his customers' needs, and work-ethic to pull it all together. Working with Jay was one of the best possible solutions to my family's life change. Thanks so much, Jay!Read MoreRead Less
Ovidio Bocanegra
My experience getting a mortgage with Matt as my banker was by far the best experience!!! I have obtained mortgages on other 5 properties and none of them comes close to the level of service, honesty, sense of urgency and professional attitude that comes with Matt.
Richard Key
I have worked with Brian on two loans and he has been very accommodating on both occasions. He answers all my questions, always returns my telephone calls, and guides me through each step of the loan process. He is the best loan officer I have ever worked with.
Mike Goodreau
Scott worked with me to purchase my home, although we had many problems, Scott worked tirelessly to take care of them. I would recommend Scott to any of my friends and family without question.
Karen Brotherton
Joe is a pleasure to deal with. Returns calls promptly, professional, courteous and makes the whole process easy and stress-free! Would highly recommend working with Joe! Karen B and Bill A
Ken Vruwink
Jerry is very personable individual and willing to discuss the refinancing options with me. Helped to make the refinance process easy and smooth.
Jared Stanek
Troy helped my wife and I qualify for a relocation loan to get us the best possible terms and rates for our move to Idaho. He took great care of us and helped us buy the home of our dreams!
Mike Cota
Anthony was very diligent and detailed in his interaction with me. We made the right decision to go with Rocket Mortgage and Anthony!