He was very professional in everything he did and said. Gave me reassurance and kept me informed all the way through the process and answered all questions that I had. I didn't for one second doubt that he knew what he was talking about. You have an excellent employee and should be very proud of him.
Linda Forgacs
Linda Forgacs
551
Nick did an excellent job helping us get out loan processed. He was attentive and extremely professional. I would highly recommend him to anyone.
Signe Reeves
Signe Reeves
551
Working with Derek a real pleasure. He spent a lot of time on the phone with me answering many questions and explaining how my future would be better and easier. He walked me through all of the paperwork and was available even after his part of the work finished. I would say that Derek made this experience very easy and took place in a very short period of time.
Robert Greene
Robert Greene
551
Garrett was the first person I communicated with at Rocket Mortgage. If there was an issue or something I didn't understand I was comfortable calling Garrett. If he was unavailable and I left a message he was always quick to respond and issue resolved. Thanks Garrett!!!!!!!
Tonya Ryals
Tonya Ryals
551
Laura was incredible to work with! She really helped me during the stressful process and answered every question I had.
Patty Vasquez
Patty Vasquez
551
Ellen was great to work with. My husband and myself had some credit issues that came up when we went to refinance. Ellen guided us through what we needed to do, that not only made it possible for our refinance, but it cleared up some negative marks on our credit reports. Our whole expierence with Ellen and all the other staff members of Rocket Mortgage was great. I would most definitely recommend ...Ellen was great to work with. My husband and myself had some credit issues that came up when we went to refinance. Ellen guided us through what we needed to do, that not only made it possible for our refinance, but it cleared up some negative marks on our credit reports. Our whole expierence with Ellen and all the other staff members of Rocket Mortgage was great. I would most definitely recommend Ellen and Rocket Mortgage to my friends and family. Read MoreRead Less
James N Virginia Bryant
James N Virginia Bryant
551
Gregory was very helpful with our refi process. He would get right back to us by email whenever you needed an answer to something we didn't understand. He got it done!
Bradford Hooper
Bradford Hooper
551
When Nichole answered my initial phone call to begin a discussion of a possible solution to my debt, home loan situations, I felt immediately that I was talking to a professional that was very knowledgeable and empathetic as far as my needs were concerned. We pieced together my personal financial information that possible could place me in a better place with Rocket Mortgage rather with my ...When Nichole answered my initial phone call to begin a discussion of a possible solution to my debt, home loan situations, I felt immediately that I was talking to a professional that was very knowledgeable and empathetic as far as my needs were concerned. We pieced together my personal financial information that possible could place me in a better place with Rocket Mortgage rather with my previous lender. The previous lender had not reported consistent mortgage payments to the (3) three credit agencies over a technical error from September 2013 to the present. The whole process of assembly the proper and accurate documents for the refinance of my loan has been an enjoyable and professionally satisfying. I would recommend Nicole and her assistant Ericka be given Kudo's.Read MoreRead Less
Kelsey Brodt
Kelsey Brodt
541
Hassan made the process of refinancing a snap.
Sandra Graves
Sandra Graves
551
Tara was always there when I had questions about my refinance. It went through quickly and smoothly thanks to Tara and the other Rocket Mortgage members.
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