Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Mark Leonard
Charlene is the best! From start to finish she kept me well informed and kept things moving along very quickly. She always has my back and will be open and honest! I love doing business with her! Thanks Charlene! You are the best!
Kathy Foor
Leena was awesome,She was so helpful & caring so that we got all the information we needed to get the right loan for us. No pressure tactics at all. I think we worked well together to get done what was needed to save money & made us happy . Thank you Leena!
Keri Teach
Joe was our initial contact person at Rocket Mortgage. He took all our information and despite some of the real estates which have a lower than normal market value on our house he asked what we thought our house should be valued at. We thought it much higher and he took us at our word. Several real estate websites showed a higher market value so based on that and our current credit scores he got ...Joe was our initial contact person at Rocket Mortgage. He took all our information and despite some of the real estates which have a lower than normal market value on our house he asked what we thought our house should be valued at. We thought it much higher and he took us at our word. Several real estate websites showed a higher market value so based on that and our current credit scores he got all our information together and submitted everything to their processing team. Joe was very friendly, very professional, and was a great help on getting us started on the short journey to refinancing our home. We were signing closing papers just 31 days later. They estimated up to 45 days for everything to come together for the loan to close. I have no doubt that he ensured everyone we talked to was up to speed so that we didn't experience any lag time or frustration. From start to end the whole process was very smooth. If we had to do it all over again we would definitely choose Rocket Mortgage. They definitely get a top score from us. We look forward to a long and happy relationship with Rocket Mortgage. Thank you for all your help Joe!Read MoreRead Less
Mary Cass
Eman Essa was an excellent person to help us navigate our home refinance with Rocket Mortgage! She was always courteous, helpful and she really took the time to answer all of our questions..and we had many! We could tell immediately that she cared about us in a personal way. And she gave us her best in every area! She helped make this an excellent experience for us...we are so pleased! Mary ...Eman Essa was an excellent person to help us navigate our home refinance with Rocket Mortgage! She was always courteous, helpful and she really took the time to answer all of our questions..and we had many! We could tell immediately that she cared about us in a personal way. And she gave us her best in every area! She helped make this an excellent experience for us...we are so pleased! Mary Rose CassRead MoreRead Less
J.B. Persons
Alex was very easy to work with. He broke down the mortgage options and helped me pick the best one for me. He quickly answered any questions I had and kept me informed about the status of my mortgage and any required actions on my part. I would definitely work with Alex on future loans.
Quan Li
Very easy and nice to work with, always quick response, any time of the day or even weekends. highly recommend to others.
Marie Sanchez
Shane was very professional and helpful. He was able to expedite the closing of my loan sooner than expected. I was very pleased with his service and would highly recommend him!
Norm Zett
When all other financial institutions failed me, I called Rocket Mortgage and was put in touch with Brock. Once I explained my situation, he reassured me that there were great possibilities here, and that he started walking me through the process of the loan. I am impressed at his skills of client support and the knowledge he has, in order to make the process as easy as possible. He is a great ...When all other financial institutions failed me, I called Rocket Mortgage and was put in touch with Brock. Once I explained my situation, he reassured me that there were great possibilities here, and that he started walking me through the process of the loan. I am impressed at his skills of client support and the knowledge he has, in order to make the process as easy as possible. He is a great asset to the Rocket Mortgage team and as I hope to revisit Rocket Mortgage in the future, I will look for him to begin another opportunity.Read MoreRead Less
Cynthia Howe
Trevor handled the refinance of our house with ease. I was a little skeptical if we would be able to qualify for a new loan but he he was honest about what he could offer and made the whole experience worthwhile and everything happened actually a little ahead of schedule. Im one of those people that will pay a little extra for great service, in this case I didnt have to. Trevor and the Rocket ...Trevor handled the refinance of our house with ease. I was a little skeptical if we would be able to qualify for a new loan but he he was honest about what he could offer and made the whole experience worthwhile and everything happened actually a little ahead of schedule. Im one of those people that will pay a little extra for great service, in this case I didnt have to. Trevor and the Rocket Mortgage team, we want to say thank you for all your hard work and taking such good care of us.
Jerry & Cynthia HoweRead MoreRead Less
Jacqueline Simmons
Working with Jonathan was the BEST experience in the world. He was very helpfully when any issues came up reference my paperwork. We need more people in the world like Jonathan hands down if I own a company I would offer him a job in a heart beat because he's a hard working person with great work knowledge.