Rocket Mortgage Sales Reviews
Rocket Mortgage Sales' Reviews
Kristin Koshar
He answered my questions and checked in on a regular basis.
Rocket Mortgage Sales' Reviews
Judy Shroll Loughmiller
Maggie was great to work with. Really Friendly and had all of the answers that we needed. The Rocket Mortgage experience was a great one. Judy and Ron
Whitney Rupert
Chris made the whole loan process a breeze. After being turned away by other lenders and stressing out, Chris was there with answers and a helping hand. He made the process extremely easy and relatively stress free. I work third shift and he was always available when I needed something answered and at different hours of the day/days of the week. I would highly recommend Chris or Rocket Mortgage to anyone.Read MoreRead Less
Jessi Nordsving
Len did an outstanding job, from the very first conversation to the last one we recently had! He called almost immediately after applying online, helped with questions & concerns we had, if he couldn't answer them right away he would call back shortly afterwards, always willing to answer questions @ anytime of the day! He was out go to person if the other loan person wasn't available, he was always there when you needed him! Great customer service, and he definitely knows what his job is and how to do it! He did an outstanding job and is the reason we bought a house when we did! We didn't even shop around we were that impressed with Lens customer service!! Read MoreRead Less
Paul Kotwicki
I must say the mortgage process "can" be daunting, but not with Rose. Rose touched base with us almost everyday regarding our progress on what was needed and how long it should take to get items taken care of. When our new home was found Their was no time wasted on waiting for Rose to respond. This was the first time using an on line mortgage company and she made the process worry free when going over the details. I will recommend Rose to anyone looking to start the mortgage process. Thank you!Read MoreRead Less
Rachel Strozeski
Jason's professionalism, expertise and upbeat demeanor turned a very stressful move into absolutely enjoyable one! I always felt like I was a priority, quick response, great communication and quick close. Unlike me, my husband prefers not to talk on the phone & didn't even have to talk to him if he didn't want to. It was a pleasure and I'm sure we'll be back!
Sandra Cosby
Scott was very professional, courteous and knowledgeable. He put me at ease and helped make the process less stressful. Thanks to the entire Rocket Mortgage Staff.
Jennifer Simpson
I contacted Brian after receiving a refinance offer in the mail from Rocket Mortgage. From the very start, Brian guaranteed that working with him and the Rocket Mortgage team would be a great experience. He went above and beyond to make sure that we were taken care of every step of the way. Even after our loan went to another department, he personally continued to follow up with me. He even called me several months later just to make sure we were satisfied! Brian is true to his word, follows up quickly and has always done exactly what he said he would!! Read MoreRead Less
Serghei Prasol
Knowledgeable, reliable, accountable, professional, great communication and interpersonal skills, caring for and honest with his customers, FAST!
We were first time home buyers and were a bit concerned with and afraid of the entire process. We heard some scary stories about online mortgages, etc., etc. If you work with Mark - forget about all those stories. We did have a few other people working with us (from reputable banks) but our experience working with Mark was the best! Mark would never miss a call from me (or would give me a call back if he was busy at that time), he would answer any (ANY!) questions we would have, he explained entire process to such details that we felt we were pro's in buying a house. He assisted us throughout entire process all the way to the closing and gave whatever support we had. We had no surprises whatsoever - the entire process was transparent and Mark would explain to us all the details. In addition to all this, Mark is very professional and nice person to deal with. Another impressing point: he VERY fast! We closed the deal on time and with Mark everything worked like watches - just trust him and follow his instructions. Although we've never met him in person, we felt like we can rely on and trust him - which we did and we never felt that we want to switch the agent. Overall - we had great experience and Mark was a great pleasure to work with! If we buy our next house we will go with Mark - no questions asked!Read MoreRead Less
We were first time home buyers and were a bit concerned with and afraid of the entire process. We heard some scary stories about online mortgages, etc., etc. If you work with Mark - forget about all those stories. We did have a few other people working with us (from reputable banks) but our experience working with Mark was the best! Mark would never miss a call from me (or would give me a call back if he was busy at that time), he would answer any (ANY!) questions we would have, he explained entire process to such details that we felt we were pro's in buying a house. He assisted us throughout entire process all the way to the closing and gave whatever support we had. We had no surprises whatsoever - the entire process was transparent and Mark would explain to us all the details. In addition to all this, Mark is very professional and nice person to deal with. Another impressing point: he VERY fast! We closed the deal on time and with Mark everything worked like watches - just trust him and follow his instructions. Although we've never met him in person, we felt like we can rely on and trust him - which we did and we never felt that we want to switch the agent. Overall - we had great experience and Mark was a great pleasure to work with! If we buy our next house we will go with Mark - no questions asked!Read MoreRead Less
Lesia Pruitt
My entire process was excellent service!