Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Teena Kinney
I would highly recommend Teala Smith if buying a house. She was always there for me when I had any questions or concerns right up to the day of closing and even afterwards. She was very knowledgeable and patient.
Dan Murphy
Doug was amazing through the entire process. Organized, professional and super knowledgeable. I couldnt ask for more.
Krysti Schulz
As a listing agent, I often cringe when a pre-approval letter comes from a nation wide lender (as a result of past experiences). That said, Jose and his team did a phenomenal job with our transaction. His communication and efforts to keep everything on track were definitely worth 5 stars. He went above and beyond and I highly recommend him.
Keenan Payne
Chris was an incredible partner as I purchased my first home. He is kind, responsive, and willing to help with any aspect of securing a mortgage through Rocket Mortgage.
Kathryn Pitts
Patrick went above and beyond during the negotiations for my house. I needed some changes made on my loan documents and he handled the changes done during a holiday weekend.
Wilson Davis
Bob Luker did an excellent job shepherding us through the refinancing process. We had multiple questions and needed lots of data to be certain this was a good decision. Bob was patient and didn't hesitate to answer our many questions and provide straight forward responses. We highly recommend him.
Lisa DeAnn
From my very first phone call with Rose Cobb, I knew I was in great hands. She listened carefully to my needs, answered every question (even the tough or frustrated ones), and truly made the loan process feel like a team effort. There were times I felt overwhelmed, but Rose always talked me off the ledge with calm, confidence—and even a few laughs along the way.

She didn’t just crunch numbers; she ...From my very first phone call with Rose Cobb, I knew I was in great hands. She listened carefully to my needs, answered every question (even the tough or frustrated ones), and truly made the loan process feel like a team effort. There were times I felt overwhelmed, but Rose always talked me off the ledge with calm, confidence—and even a few laughs along the way.

She didn’t just crunch numbers; she took the time to understand what I was looking for and found the perfect loan that came in just under the top of my budget. Rose is incredibly knowledgeable, professional, and genuinely fun to work with. She made what could have been a stressful experience feel smooth, supportive, and even enjoyable.

If you're looking for someone who knows their stuff and treats you like more than just a file number, I absolutely recommend Rose Cobb. She’s a rockstar at what she does!Read MoreRead Less
Diego Izaguirre
Scott is an amazing and professional human being. He helped me make the home buying process easy. He was always just a phone call away and willing to answer any questions. He's patient especially with first time Home Buyers. I recommend him to anyone looking for a mortgage through Rocket.
Evyan Lynette
Most frustrating experience. Waiting for weeks for direction as what are next steps and there was always one excuse after another. "I'm calling you but it doesn't go through", "I left early cause it's my bday, we'll connect tomorrow (no call)", "sorry, it's been a crazy few weeks and I'm at a friends wedding for the weekend, but we'll connect on Monday"... Monday rolls around "I've been promoted,...Most frustrating experience. Waiting for weeks for direction as what are next steps and there was always one excuse after another. "I'm calling you but it doesn't go through", "I left early cause it's my bday, we'll connect tomorrow (no call)", "sorry, it's been a crazy few weeks and I'm at a friends wedding for the weekend, but we'll connect on Monday"... Monday rolls around "I've been promoted, someone else will call you in 24-48 hrs"... Mind you this the second time Rocket Mortgage hands my case to someone else.Read MoreRead Less
Simon Filipovski
Reply from Simon Filipovski:

Thank you for taking the time to leave a review. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where we could have better assisted you. We were unable to locate your file but certainly want to make sure your concerns are addressed. Please reach back out to Client Relations at ...Thank you for taking the time to leave a review. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where we could have better assisted you. We were unable to locate your file but certainly want to make sure your concerns are addressed. Please reach back out to Client Relations at 313-373-4576 if you would like to discuss this further.Read MoreRead Less

Dap Black
She the best and I'm glad I had the opportunity of her working with me... I'm so happy she made my life better ...thank you and please continue the amazing work