Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Jennifer Imhoff
My experience was great! He walked me through everything step by step. I would highly recommend him!
Jennifer Taylor-Cox
Effecient and timely appreciated all his help
Mig Ch
As anyone would go through a mortgage process, the natural experience is some how uncertainty of the IF, and if the agent working with you will address road blocker at least to meet the terms and offers by the mortgage company. This is the case in which Evan has come in place to complete the process exactly as supposed to be and meet the expectation with clean outcome. During the process, there ...As anyone would go through a mortgage process, the natural experience is some how uncertainty of the IF, and if the agent working with you will address road blocker at least to meet the terms and offers by the mortgage company. This is the case in which Evan has come in place to complete the process exactly as supposed to be and meet the expectation with clean outcome. During the process, there was some gray area that at the end Evan has worked toward completing as expected. And this is the positive side as often agents does not take additional steps and leaving the customer with the problem.
A side observation as well that even after the process and paperwork has started, he looked into possible best alternative which helped me to comfort my decision that the chosen plan was correct.
In my criteria, Excellent for 5 stars are for providing end result more than expected, in my case wasn't exactly this, but as described above there was effort for removing road blocker and recognizing error to remedy it for which I am giving 5 stars.Read MoreRead Less
Tracy Nelson
Martha was such a pleasure to work with. She explained everything thoroughly and had patience. This was a new experience for me so I had a lot of questions! I appreciated her time and professionalism.
Diana Howard
Everything went very fast and smooth and I was very pleased with the service!
Michael Dowdell
The commercials don't do the process justice. I talked to Derek in January and told him we wanted to refinance in March. Derek called me back on the exact day I mentioned and I couldn't believe how smoothly the process went.
Monica Pelzl Stringer
Margaret was a pleasure to work with from the start. Margaret was extremely professional and at any given time answered all my questions. She returned all e-mails and phone messages, and made this whole process very simple.
Pamela Payne
Brian was very helpful in getting our loan started. He was in constant contact with us, sometimes several times a day if there were questions that needed clarification from either side. He provided in-depth explanations about what was required and has a good sense of humor to top off your day!
Jennifer Boxley
In January 2016 we began the process of purchasing a home in a neighboring state. From the first contact Andrew Romaya was attentive, knowledgeable and accessible. It had been a number of years since we had applied for a mortgage and some aspects of the process had really changed. He went out of his way to answer our questions and provide information. It's our opinion that Andrew provides the ...In January 2016 we began the process of purchasing a home in a neighboring state. From the first contact Andrew Romaya was attentive, knowledgeable and accessible. It had been a number of years since we had applied for a mortgage and some aspects of the process had really changed. He went out of his way to answer our questions and provide information. It's our opinion that Andrew provides the perfect balance of professionalism and friendliness! We had the real sense that he was with us every step of the way and working hard to get the job done. Working with Andrew and his team is a win/win combination!Read MoreRead Less
Rob Wesley
Brock was very professional and helped me explore a number of options for refinancing our home. This entire process went very smoothly which was a very welcome surprise. I would definitely recommend Brock and Rocket Mortgage to fiends and family.