Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Teri Campillo
TJ is very easy to talk to he knows his business and it explains everything until I understand what he's talking about he has also made my refinancing so quick and easy I do give him a five star rating
Brittany Guerrette
Sidonie was excellent. She is very professional and knowledgeable. She helped answer all questions, big and small. She was straight forward through the whole process!! I would recommend her to any one looking for a home! Thanks to Sidonie and her team for allowing our family to have the dream home we wanted!
Pierre Cadena
The experience my wife and I had in working with Paul and the Rocket Mortgage team to purchase a new home was nothing short of amazing. Paul was proactive, diligent, and thoughtful during every interaction. The Rocket Mortgage process was an efficient one, from pre-approval, to approval, and ultimately to closing. Its web portal is developed well and plays a critical function in information ...The experience my wife and I had in working with Paul and the Rocket Mortgage team to purchase a new home was nothing short of amazing. Paul was proactive, diligent, and thoughtful during every interaction. The Rocket Mortgage process was an efficient one, from pre-approval, to approval, and ultimately to closing. Its web portal is developed well and plays a critical function in information amalgamation. Paul’s ability to communicate well and manage customer expectations made for an overall seamless experience. All of the aforementioned characteristics are certainly ones you should expect, but often do not receive, from any service provider or company. However, Paul even went above and beyond in a number of ways. These were the actions that ultimately differentiates Paul from others that I have worked with in a similar capacity. First, honesty and transparency. Paul’s unbiased advice allowed me to have critical information in various areas from a home financing insider. This allowed me to make informed and efficient decisions. Second, relationship. Clearly, it is evident that trying to build rapport and deeper relationships with customers is important to Paul. He took the time to get to know not only my wife and me, but also our situation and preferences. To then navigate and ‘hand hold’ us through every phase of the financing process, allowed us to never feel directionless in this journey. Lastly, continuous improvement. Paul asked for feedback on his and Rocket Mortgage’s performance at various points in time. I can only surmise that this was in an effort to improve on any areas where customers thought there could be room for improvement. It is comforting to know that Paul takes into account opinions from his customers and continuously seeks to improve his engagement and service. Overall, I could not be more pleased in choosing Rocket Mortgage as a financing partner, and, of course, having the great pleasure to work with Paul. Read MoreRead Less
Andie Wilhelmson
Scott and the rest of the staff handling our loan were exceptional. I would certainly recommend Rocket Mortgage to future applicants.
Ute Rowan
Justin was very professional, extremely helpful, made the whole process easy for us and overall an awesome experience!
Jeff Bell
Jeremy did an awesome job during our refinance through Rocket Mortgage! Any questions we had were answered right away, it seemed like a seemless process and everything we smooth and quick. Thanks for all your hard work!!!
John Kohles
Nate was fantastic! Kept me up to date throughout the loan process, was always quick in responding to any questions I had, and he was extremely friendly. Keep up the awesome work, Nate!
Adam Nagle
I loved the quick, prompt, relatable and yet professional reply
Denise Mann
Very understanding, efficient, accurate, did not make me feel stupid, very professional, knowledgeable about the business.
Benjamin Campbell
Great job from start to finish. Highly recommend Scott!