Working with Sam was a delight! He is very timely and he was great about staying in touch with myself (the agent) and our mutual client. I know my client had nothing but great things to say about working with Sam too. Will gladly work with Sam again in the future!
Rick Dysart
Rick Dysart
551
Brittany was my first contact with Rocket Mortgage and she stayed available through the whole process. She is a professional but we also had a good laugh or two along the way. Her response to my questions was rapid and usually solved the issue immediately, May sound funny in this day and age but it was like dealing with a home town merchant who had my best interest at heart. Without question I ...Brittany was my first contact with Rocket Mortgage and she stayed available through the whole process. She is a professional but we also had a good laugh or two along the way. Her response to my questions was rapid and usually solved the issue immediately, May sound funny in this day and age but it was like dealing with a home town merchant who had my best interest at heart. Without question I would use Rocket Mortgage again and recommend the company and Brittany to you.Read MoreRead Less
Mark Cashion
Mark Cashion
551
Sam worked closely with me from the start and then beyond his normal function where he handed off the loan, to be sure that we closed in an unusually short time. He is very customer-focused, and a large part of the reason that I could get this loan in time for our new house. Otherwise the sellers could have kept my large deposit, as they had another cash offer. I chose Rocket Mortgage because Sam ...Sam worked closely with me from the start and then beyond his normal function where he handed off the loan, to be sure that we closed in an unusually short time. He is very customer-focused, and a large part of the reason that I could get this loan in time for our new house. Otherwise the sellers could have kept my large deposit, as they had another cash offer. I chose Rocket Mortgage because Sam was so responsive.Read MoreRead Less
Mark Divittorio
Mark Divittorio
551
Sam stays in contact with his clients and agents throughout the entire process, including Sundays and evenings. He is able to come through in a pinch. We needed to close early or risk losing a huge deposit and the sale. Thanks to Sam and his team working hard to meet the deadline the borrower acquired the home. In a fast moving and competitive landscape having a reliable, hardworking guy like ...Sam stays in contact with his clients and agents throughout the entire process, including Sundays and evenings. He is able to come through in a pinch. We needed to close early or risk losing a huge deposit and the sale. Thanks to Sam and his team working hard to meet the deadline the borrower acquired the home. In a fast moving and competitive landscape having a reliable, hardworking guy like Sam helps buyers succeed. Thank you Sam!! Mark Divittorio, Divittorio Real EstateRead MoreRead Less
Dave Budowick
Dave Budowick
551
The experience that we had getting our new mortgage from James was amazing! The whole process was smooth and seamless. James followed up and kept in touch with us every step of the way to make sure we were in good order. He went over everything with us to make sure that we knew what was happening in the process and made sure that we were comfortable and informed on every step we had to go ...The experience that we had getting our new mortgage from James was amazing! The whole process was smooth and seamless. James followed up and kept in touch with us every step of the way to make sure we were in good order. He went over everything with us to make sure that we knew what was happening in the process and made sure that we were comfortable and informed on every step we had to go through. The online feature Rocket Mortgage made sending and receiving documents a breeze. By far the best mortgage experience we have ever had!Read MoreRead Less
Brian N Brooke Hines
Brian N Brooke Hines
551
Very easy going and understanding an had a answer too every single question or steered you towards the right direction. If only the rest of my loan process was through him I'd give 5 stars all the way. Shane is the only 5 star representitive I would go to for questions. Best of the best
Debbi Skipwith
Debbi Skipwith
551
Sam is so awesome to work with. I am a real estate agent and refer Sam all the time due to the excellent service he provides to the buyer, agent and title company. He is a great asset to Rocket Mortgage and I will continue to use him!
Brad Wyro
Brad Wyro
551
Seth was professional & answered my questions. Easy to work with.
Connie Townsend
Connie Townsend
551
Mark has been Awesome to work with from day 1!! I felt alot of anxiety just making the call. Mark immediately calmed my fears and made everything easy. We appreciate all of his time and efforts. We know that he will continue to be there when we need him. We would recommend Mark and Rocket Mortgage to all of our Family and Friends! Sincerely The Townsend Family
Thomas Nelson
Thomas Nelson
551
It twas a good experience all around. The convenience of doing most everything from the comfort of my own home was good. We locked in a great interest rate. Our situation is much improved. Rocket Mortgage is a good place to do home refinance business.
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