Can say that she did put out above average effort to reach out to me to keep me informed of the stages and current progress with my loan application. Sometimes, I would be at work, climbing a ladder when she called - but with the level of importance that i assigned to this loan ( financing a house TO LIVE IN ), I was always happy to get ANY information on a regular basis to assure that everything...Can say that she did put out above average effort to reach out to me to keep me informed of the stages and current progress with my loan application. Sometimes, I would be at work, climbing a ladder when she called - but with the level of importance that i assigned to this loan ( financing a house TO LIVE IN ), I was always happy to get ANY information on a regular basis to assure that everything was going smoothly.But alas, after the loan closed, she stopped calling....Read MoreRead Less
Bobbi Hopkins
Bobbi Hopkins
551
Jeff was extremely helpful and kept us updated on what to expect during the refinance. I have recommended Rocket Mortgage, and Jeff to my friends and family. He got us a great interest rate and would use him and Rocket Mortgage again.
Tom Werner
Tom Werner
551
good interaction. and made the process quick paced and easy.
Brian Moore
Brian Moore
551
Brooke Craig Ford has been fantastic as my broker at Rocket Mortgage. He has been honest, which I value highly. He has kept things moving. He is able to juggle multiple issues without dropping the ball on any issue. He remembers what he told you and he keeps his word--something rare these days. He calls you back when he says he will. He answers your questions quickly. Every time I spoke to him he ...Brooke Craig Ford has been fantastic as my broker at Rocket Mortgage. He has been honest, which I value highly. He has kept things moving. He is able to juggle multiple issues without dropping the ball on any issue. He remembers what he told you and he keeps his word--something rare these days. He calls you back when he says he will. He answers your questions quickly. Every time I spoke to him he has been very courteous and honest. He has always taken the time to go over everything without me ever feeling rushed. Read MoreRead Less
Elaine Capps
Elaine Capps
551
I have dealt with Anthony for two refinances. He's the greatest!!!!! Elaine Capps
Theresa Inman
Theresa Inman
551
Tom was great to work with - he kept in touch regularly and always followed up when he said he would. I couldn't have wished for better service.
Linda Patrick
Linda Patrick
551
Ryan was helpful and responsive. I would recommend him to anyone needing a loan.
Diane Moon
Diane Moon
551
Eman was informative and very easy to work with.
Kyla Relaford
Kyla Relaford
551
Outstanding service. We never felt pressured or pushed and we given the information needed to make an informed decision. We felt more confident after working with Guy than we did when we obtained our first mortgage with another company who had a local agent we met in person. We assumed getting a mortgage or refinancing would be stressful, but found out (thanks to Guy and Rocket Mortgage) that ...Outstanding service. We never felt pressured or pushed and we given the information needed to make an informed decision. We felt more confident after working with Guy than we did when we obtained our first mortgage with another company who had a local agent we met in person. We assumed getting a mortgage or refinancing would be stressful, but found out (thanks to Guy and Rocket Mortgage) that it can actually be an enjoyable experience! Read MoreRead Less
Chuck Angi
Chuck Angi
551
seamless execution. Great experience
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