Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Bill Twomey
Excellent service by Mike. Very responsive and definitely found me the best terms.
Deborah Mayhew
One more time. Nicholas was the kind of person every company dreams of having and so few companies do. Professional, knowledgeable, compassionate/empathetic and completely dedicated to not only his responsibilities but also to the Rocket Mortgage. The only complaint I have is that he was not my point of contact throughout the whole process. It would have been nice and less stress provoking if,...One more time. Nicholas was the kind of person every company dreams of having and so few companies do. Professional, knowledgeable, compassionate/empathetic and completely dedicated to not only his responsibilities but also to the Rocket Mortgage. The only complaint I have is that he was not my point of contact throughout the whole process. It would have been nice and less stress provoking if, instead of three (or maybe four) different people calling me asking for information I had already provided to someone else. I might add that Nicholas was the person who received the irate phone calls for me when one of the other people called. He listened to me, which was nice and tried to fix whatever was upsetting me at the time. Hopefully someone will read this and recognize his contributions.Read MoreRead Less
David Benton
Shane was very attentive and helpful with good response times. Enjoyed working with him.
Barbara Kamphefner
Harry listened to my concerns and handled my requests very professionally. He made me feel like finally here was someone who would be offer to secure a refinancing loan even though I was retired and did not have too much of an incoming income.
Travis Tuberg
Dom really helped me out. I hate refinancing to the degree that I avoided it. The process of gathering all that information, sending and receiving all those faxes and all the signatures really turned me off to the process. Dom kept that to a bare minimum and the electronic signaturing was absolutely perfect. If for some reason this story relates to you, Better call Dom.
Bill Maher
Nick was easy to contact and talk with about the whole loan process. Even when someone else took lead I was still able to contact Nick and he was very helpful. I really appreciate his support thru out the process.
Darrell Hewitt
Brian was Great to work with - answered all my questions promtly
Steve Blalock
Bobbie is outstanding in every way. Highly recommend!
Mike Donegan
Was great through process kept in constant contact and answered all questions quickly 5 stars!!
Jani Doug
Thomas is a top-notched mortgage banker. He was approachable, friendly and down to earth. He was very helpful all throughout the process. He answered all of our questions and provided us with options better suited for our needs. His communication was excellent. It was because of him why the processing of my loan was smooth because he was on top of it as far as asking the right documentations ...Thomas is a top-notched mortgage banker. He was approachable, friendly and down to earth. He was very helpful all throughout the process. He answered all of our questions and provided us with options better suited for our needs. His communication was excellent. It was because of him why the processing of my loan was smooth because he was on top of it as far as asking the right documentations needed for underwriting. He is very commendable and amazing!

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