Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Larry Cantwell
Excellent client service. Makes every effort to understand the client's needs. Sets realistic goals. Follows up with client to insure all are on track to achieve goals. Drives others in Rocket Mortgage to deliver quality product and service. Highly recommend Nathan.
Marlene Jaggernauth
Anthony was professional in every sense of the word. What I mostly appreciated what the fact that I was not pressured into anything and everything was done on my time and on my timetable; absolutely no sales pitch. When Anthony was asked to wait while I reviewed documents, or to wait while I made sure this was something I wanted to do, he did not place any pressure on me or call to harass me. ...Anthony was professional in every sense of the word. What I mostly appreciated what the fact that I was not pressured into anything and everything was done on my time and on my timetable; absolutely no sales pitch. When Anthony was asked to wait while I reviewed documents, or to wait while I made sure this was something I wanted to do, he did not place any pressure on me or call to harass me. Anthony allowed me to this on my terms and on my time. Anthony was courteous and always had the time to go over everything with me page by page (tab by tab), process by process. I was a bit uncomfortable initially to do this, since this was a huge undertaking, however Anthony answered all of my questions, immediately returned calls and emails and went above and beyond the call of duty. I was very impressed with the entire process. Thank you so very much. I know I was not the easiest customer to work with, but your patience, was welcomed. In the end, I was very happy with your outstanding customer service. Read MoreRead Less
Jim Buddette
My/our experience with Gabi was exceptional. Not only was she very knowledgeable about her profession, her attitude and care towards us having a hassle free refinance actually made the whole process enjoyable. Even after all the paperwork was finalized, I still had an occasion where I needed answers to questions, and with the same care and attitude she answered them with no hesitation. I only ... My/our experience with Gabi was exceptional. Not only was she very knowledgeable about her profession, her attitude and care towards us having a hassle free refinance actually made the whole process enjoyable. Even after all the paperwork was finalized, I still had an occasion where I needed answers to questions, and with the same care and attitude she answered them with no hesitation. I only wish there were more Gabi's on the other end of the phone when other business matters arose. She is a blessing!Read MoreRead Less
Cris Sales
Alex is very professional. He has explained the process and terms in a way that is easy to understand. Great customer service!
Shawna Smith
Danny was very helpful. He was always respectful and answered any questions we had. He was prompt with calling us when he said he would be calling.
Shirley Keeler
Rana was very well organized and answered all our questions. Our remortgage went through and we are now enjoying our remodel of our sun room...Thanks again Rana.
Michael OBrien
Very easy working with Gerald. All questions answered promptly, always called back in a timely fashion. Highly recommended
Paul Lauretto
This turned out to be a very pleasant experience. I always knew where I was in the process and what was required of me at all times. Glad that I made the move to Rocket Mortgage.
Nancy Williams
Top notch recommendations from my experience with Jason pitts for my mortgage. This was the first time experience for me as a single woman trying to get a mortgage and if it wasn't for Jay it wouldn't never gone this smooth. He was always available with any questions always treated me with respect was always very positive and hopeful when we thought the mortgage might not go through but he always...Top notch recommendations from my experience with Jason pitts for my mortgage. This was the first time experience for me as a single woman trying to get a mortgage and if it wasn't for Jay it wouldn't never gone this smooth. He was always available with any questions always treated me with respect was always very positive and hopeful when we thought the mortgage might not go through but he always had hope and he was always positively figuring everything out in order for my mortgage to get approved by the underwriters. Personally I do not know how he does it Takes a very special person to do what he does for a living God bless him. I would always recommend Rocket Mortgage for a loan for your mortgage especially Jason Pitts.Rocket Mortgage you need to know what an asset he is to your company. Read MoreRead Less
Jan Vansparrentak
Eric was professional and very efficient. I never had trouble getting a hold of him or someone from his team. It was a quick a painless process. Awesome experience!!