I has a very good experience . Jeff went the extra mile to help me. Tanks
Liana Francisquine
Liana Francisquine
551
Very easy to work with, very knowledgeable and most importantly is very helpful. He makes home buying very comfortable. I am grateful to be working with him. He is always readily available to answer all your questions and treats you with the upmost courtesy does not rush you off the phone or leave you with any question unanswered. Thank you Matthew
Alicia Garza Winstead
Alicia Garza Winstead
551
Well spoken, very informative, quick to return calls, very accommodating.
Joseph McKay
Joseph McKay
551
Couldn't have been a better first time home buying experience. It felt as if I entered into the loan process as an infant and left with a doctorate. Peter educated me every step of the way.
Kelley Call
Kelley Call
551
She was easy to access, responsive, kind, helpful, and professional.
Natalie Stoynoff
Natalie Stoynoff
551
As a first time home buyer, I had a LOT of questions. Aubrey was always extremely knowledgeable and went well out of her way to make sure all of my concerns were addressed throughout the process of finalizing my loan. She made herself available to answer messages and calls as soon as possible, and she really went above and beyond to make sure any issues that came up were addressed promptly. She ...As a first time home buyer, I had a LOT of questions. Aubrey was always extremely knowledgeable and went well out of her way to make sure all of my concerns were addressed throughout the process of finalizing my loan. She made herself available to answer messages and calls as soon as possible, and she really went above and beyond to make sure any issues that came up were addressed promptly. She was not only friendly but also professional and knew exactly what to do when problems arose, even up until an hour before closing on the mortgage -- she was still available and working for us well after her role in the process was formally over. If I'm ever in the market again for a new home, I would not go through anyone but Aubrey to get the loan approved.Read MoreRead Less
Alexia Perez
Alexia Perez
551
Matthew is a true professional at what he does. He assured me he would be able to help me. I was a little hesitant at first because so many other companies tried only to fail at the end. Matt and the Rocket Mortgages team were able to get me refinanced and away from that nightmare called Ocwen Mortgage. They were there every step of the way explaining step by step. Great job Matt and the Q team. ...Matthew is a true professional at what he does. He assured me he would be able to help me. I was a little hesitant at first because so many other companies tried only to fail at the end. Matt and the Rocket Mortgages team were able to get me refinanced and away from that nightmare called Ocwen Mortgage. They were there every step of the way explaining step by step. Great job Matt and the Q team. My family and I thank you. I will definitely refer you to anyone I know getting a loan.
Brian was great to work with and provided excellent customer service. He truly cares about your experience and is very personable. This was my first time using an online mortgage company or bank and I will never return to a conventional bank again for a mortgage. This process went VERY smoothly thanks to Brian and his team. Rocket Mortgage has a customer for life!
Kimberly Fletcher
Kimberly Fletcher
551
Courtni has been wonderful. She has taken the guess work out of this whole experience and for that I am truly grateful. Courtni is a Rocket Mortgage Super star.
Robert Le Pere
Robert Le Pere
551
Working with Alex was great. Answered every question we had. Using Rocket Mortgage, he updated us on every step needed to close on our new home in North Carolina. He was extremely helpful being patient with us even though we got a little upset during the process he worked with us, explained every step and reasoning behind the need for some of the information to close. Thanks to Alex we will be...Working with Alex was great. Answered every question we had. Using Rocket Mortgage, he updated us on every step needed to close on our new home in North Carolina. He was extremely helpful being patient with us even though we got a little upset during the process he worked with us, explained every step and reasoning behind the need for some of the information to close. Thanks to Alex we will be moving into our new home the 1st of June. Thanks to Alex.Read MoreRead Less
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