Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Nate Johanson
Jack recently approached me regarding our options to refi on a loan we opened back in Aug of last year. He was very supportive and did not push the issue on us, but rather provided an educational approach ensuring we understood our options so WE could make the decision that best suited our lifestyle and financials goals for years to come. Understanding the nature of the process can be burdensome ...Jack recently approached me regarding our options to refi on a loan we opened back in Aug of last year. He was very supportive and did not push the issue on us, but rather provided an educational approach ensuring we understood our options so WE could make the decision that best suited our lifestyle and financials goals for years to come. Understanding the nature of the process can be burdensome at times, I have comfort in knowing Jack does everything in his power to ensure the process has little or no impact to our everyday lives. We worked together on our initial loan and now our refi. Based on both experiences, I can confidently say that I won't consider working with anyone else. Read MoreRead Less
Brian Hallsted
From start to finish she was the best part of buying a new home! She was constantly looking out for our best interests and communicated every point clearly. We were in a less than perfect position and Olivia showed us the path and then walked it with us. We will use her again and recommend her to anyone we know who is buying! By the time we closed she was like family.
Deanna Eberts
Organized timely responses...I felt like a priority to him
Jerry Wang
Jake is very professional and curteous throughout the whole refi process. I would highly recommend him for your loan need
Karen Kurowski Hampton
Jay was great to work with. He was always timely with paperwork and follow up with us on to be sure we met our paperwork deadlines. Jay would do whatever he could to help us throughout the process of obtaining our mortgage. I would definitely recommend Jay to anyone looking for a mortgage and will work with Jay again if the need arises.
Phillip Dant
Jacob was very congenial and forthcoming. I never doubted that what he was representing would be any different in the end. Jacob is a rock star and should be considered as a valuable employee.
Jon Langenhop
Adam was fantastic! I thought purchasing my first home was going to be terrifying and painful, but Adam made it so easy. I wasn't familiar with any of the lending terms going into this but Adam simplified everything and made it very easy for me to understand. I would recommend him to anyone looking to purchase a home. Thanks again Adam!
Moto Wax
It was excellent working with Jenny she returned all my calls promptly can't say enough. Thanks Jenny hope to use you again soon when I build my house in Florida. Thanks.
Tom Domschke
I have been working with Mark on a daily basis since May 19th, now five business days. Mark has been exceptional with respect to communication and customer service. He has provided me with oral and written instructions during each step of the loan preparation process. So far, the overall experience has been very favorable. Mark has truly earned his five star rating.
Norman Dickerson
Little did we know when we answered a few questions online early this morning that we would begin the initial refinancing process of our mortgage loan. We were introduced to a very pleasant professional by the name of Olivia Smith. In fact, we spent most of the day with her. She was most charming and knowledgeable about the mortgage business and very patient with our computer illiteracy. She ...Little did we know when we answered a few questions online early this morning that we would begin the initial refinancing process of our mortgage loan. We were introduced to a very pleasant professional by the name of Olivia Smith. In fact, we spent most of the day with her. She was most charming and knowledgeable about the mortgage business and very patient with our computer illiteracy. She was most reassuring that the remaining process was be completely harmless and would continue in a rather quickly fashion bearing receipt of pertinent information for qualification on our part. All in all, we would surmise that Rocket Mortgage and Mr. and Ms. Dickerson has a great asset in Olivia Smith! Norman and Cathleen
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