Ryan is a very professional, well spoken and pleasant individual to deal with. You can call him anytime with questions and concerns. He makes a concerted effort to get you the best loan possible. Thanks Ryan for all your help!
Tony Lindsey
Tony Lindsey
551
Marcus and his team made everything from the application to closing extremely painless and empowering. I was very skeptical about trying to secure a loan myself and not using the conventional method of going through the banks. I was afraid by not meeting face to face and not be dealing with a live person would make it cold and impersonal. I was pleasantly surprised that I was constantly in ...Marcus and his team made everything from the application to closing extremely painless and empowering. I was very skeptical about trying to secure a loan myself and not using the conventional method of going through the banks. I was afraid by not meeting face to face and not be dealing with a live person would make it cold and impersonal. I was pleasantly surprised that I was constantly in contact with any member of the Rocket Mortgage team. The team never left me waiting when I was seeking answers and responded promptly. I was never left in the dark about what was required from me and how easy it was for me to do everything from my desk at work and home. That is saying a lot for someone in his late 50's who grew up without cell phones and internet. We haven't signed the papers yet, but that is just a formality.
Working with Jack thru the refi process was so easy and a pleasure. I have never experienced the level of professionalism and customer satisfaction Jack displayed during any other home financing experience. Even though we were in different time zones, Jack was always available by phone or email. I highly recommend Jack Nacy and Rocket Mortgage for your home mortgage needs.
Philip Streifer
Philip Streifer
551
We recently completed our second transaction with Michael and his team. This was for a second home while the first was a refinance about a year ago. In both cases the preliminary information provided proved to be accurate to the end of the process. Moreover, the entire process and the internet portal was extremely easy to use and complete. We are very pleased with Michael's work and would ...We recently completed our second transaction with Michael and his team. This was for a second home while the first was a refinance about a year ago. In both cases the preliminary information provided proved to be accurate to the end of the process. Moreover, the entire process and the internet portal was extremely easy to use and complete. We are very pleased with Michael's work and would recommend him to anyone seeking a pleasurable and affordable mortgage process.Read MoreRead Less
Ken Hornak
Ken Hornak
551
George is friendly and knowledgeable. Working with him was a pleasure and a smart thing to do. Highly recommended.
Michele Scudieri
Michele Scudieri
551
My first initial contact was with Michael and I really didn't expect to get the kind of service I was about to get. I have purchased several homes in the past and this was by far the most organized, straight forward, easy and fast that I have experienced! Michael was above and beyond exceptional! What an asset to Rocket Mortgage!! You rarely come across someone that exceeds your exceptions and...My first initial contact was with Michael and I really didn't expect to get the kind of service I was about to get. I have purchased several homes in the past and this was by far the most organized, straight forward, easy and fast that I have experienced! Michael was above and beyond exceptional! What an asset to Rocket Mortgage!! You rarely come across someone that exceeds your exceptions and Michael deserves more than the 5 star rating!! I am overcome with disbelief at how incredible the experience was with Rocket Mortgage! Thank you Michael!Read MoreRead Less
Chris Wilson
Chris Wilson
551
Chris was fantastic to deal with. He helped guide me through my mortgage quickly, effectively, and thoroughly. I've used Chris for two of my mortgages and will continue to use him in the future.
Nicholas Packard
Nicholas Packard
551
Amazing to work with, after the fact he is still there for questions of I need help.
R Daniel Pace
R Daniel Pace
551
Very good, professional good follow up
Assad Baig
Assad Baig
551
Working with Drew was a great experience. He was very helpful providing all the information I needed and answering all of my questions. I appreciated that I didn't feel like I was talking to a salesman. The Rocket Mortgage process is a modern and simple way of refinancing your home and Drew and his team did an awesome job of guiding me through that process. Thanks Drew.
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