Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Carol Viau
James was a pleasure to deal with — knowledgeable, quick to respond and easy to understand through all the steps. We appreciated his help.
Michael Simmons
Jonathan made refinancing easy. Very responsive to any questions I had asked.
David Cline
Tomorrow was easy to deal with. He worked with my wife to get our 2nd morgage closed quick so she could start her dream kitchen install.
R R
Nadis did excellent. Explained everything and was very knowledgeable about everything. I am happy to deal with Nadis. Great attitude
Mark Sarian
Kenton was a great facilitator and guide through the entire process. It was smooth, on time, and I never had a question go unanswered.
Brian Barfnecht
I very much appreciated Lynae's knowledge and the fact that she worked during a weekend. She helped me get through the process with no issues, I would recommend her to anyone looking for a loan.
Nikki Parmer
Scott was great, the entire team. It was my husband & my first time to do business here and they was all great. Scott was GREAT!!!!
Ashley Sidwell
Colby was always so helpful throughout the whole process.
Cody Barrese
Poor communication, could not answer questions and had to place me on hold constantly. Terrible with timing, would lead with I need a quick 5 mins and we'd be on the phone for almost an hour. Constantly out of office and would not always give me a backup or let me know when he'd be out. He made this a terrible experience and because of him solely I would never recommend this to anyone else
Mitchel Rogowski
Reply from Mitchel Rogowski:

Dear Cody,

I wanted to take the time to respond to your review. I regret if there was any opportunity where I could have made myself more available for you. It is always my priority to respond to my clients in a timely manner. At Rocket Mortgage, we take great pride in delivering high quality service, and I sincerely apologize if I fell short in any way. Please know I will be available if given ...Dear Cody,

I wanted to take the time to respond to your review. I regret if there was any opportunity where I could have made myself more available for you. It is always my priority to respond to my clients in a timely manner. At Rocket Mortgage, we take great pride in delivering high quality service, and I sincerely apologize if I fell short in any way. Please know I will be available if given the opportunity to work with you in the future.Read MoreRead Less

Mario Muro
Dustin helped and answered any questions I had, i highly recommended rocket mortgage, they work quick and make sure everything goes smoothly.