My financial situation and timeline offered up a few unique challenges/hurdles in the purchasing process that I had honestly never heard of before. Troy was able to help me navigate to a smooth closing with no surprises.
Beth Hummell
Beth Hummell
551
Robert was very helpful, start to finish of the whole loan process. He was quick to respond to any questions we had. He did an outstanding job explaining the process, our best option for our refinancing needs and put us at ease to what is normally a very stressful process.
Chappythe Diver
Chappythe Diver
551
OUTSTANDING, UNDERSTANDING, CARING AND KIND. She was quick with all and any questions we had. Imagine, I'm living in Hawaii, buying a house in North Carolina. She helped make it EASY.
Ambatipudi Sastry
Ambatipudi Sastry
551
He was upfront, informative, prompt in action, and provided good guidance.
John C. Arnold
John C. Arnold
551
Dylan made the refinance painless and even enjoyable. He was extremely professional and very forthcoming with all of our questions. It was a pleasure doing business with Rocket Mortgage.
Shelly McIntosh
Shelly McIntosh
551
Kyle was awesome. He really took charge without making me feel bulldozed through a process I was a pretty scared of. I am a little old school, and doing something involving thousands of dollars without any face time was a bit terrifying to me. I had contacted my own bank first and they sent me a huge packet of papers and a list of additional items I was going need. I had absolutely no idea a ...Kyle was awesome. He really took charge without making me feel bulldozed through a process I was a pretty scared of. I am a little old school, and doing something involving thousands of dollars without any face time was a bit terrifying to me. I had contacted my own bank first and they sent me a huge packet of papers and a list of additional items I was going need. I had absolutely no idea a where to start, or what info I was suppose to put on what line. Overwhelmed, I just never did it. By the end of my first conversation with Kyle, he had literally done it all for me. There were other documents they needed along the way, but Kyle along with the team He passed me off to for the next steps would call with exactly what they needed from me or they would fill out and email me documents just needling my signature. Fast, efficient, friendly, understanding, patient. Kyle was the beginning of a really great experience. Read MoreRead Less
Amy Harper
Amy Harper
551
Very personable and quick to respond!
Kelley DeRiemer
Kelley DeRiemer
551
Skylar has worked with us on several home loans in the past few years. He is a gentleman, very professional and extremely competent. The process was the easiest and most convenient that my husband and I have ever dealt with in securing a home loan. We will use Skylar again in the future for sure.
Fernando Mendoza
Fernando Mendoza
551
He did a great job and made my refinance really easy. Thanks!
Jody Oliverson
Jody Oliverson
551
Nicholas was amazing. He was right on top of things, we were incredibly impressed by his followup and excitement to serve.
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