Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Judi Contos
Working with Dina was a pleasure. She says what she is going to do and she does what she says. She always returns her phone calls promptly and I feel she has a great deal of empathy for her clients. I would highly recommend her services.
Bob Jenkins
There aren't exclamations enough to express my satisfaction for Mark Hanna and the Rocket Mortgage process. From the initial phone contact; introduction, qualification, and close, Makr 's level of engagement, professionalism, knowledge and committment to excellence was truly outstanding! Mark was very informative, proactive and committed to providing me a excellent loan package to fit my needs. ...There aren't exclamations enough to express my satisfaction for Mark Hanna and the Rocket Mortgage process. From the initial phone contact; introduction, qualification, and close, Makr 's level of engagement, professionalism, knowledge and committment to excellence was truly outstanding! Mark was very informative, proactive and committed to providing me a excellent loan package to fit my needs. His insight helped me make an informed descision that right for my financial position.
As a manager for the world's largest home improvement retailer, i know the importance of providing customer service excellence; Mark demostrated the ideal for just that. He improves lives by helping others improve their lives. Rocket Mortgage is well represented by him and is fortuante to ham him on the their team.
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Mary Stuckmayer
Wonderful experience. Courteous, helpful and efficient.
Alan Schultz
Having applied for loans and mortgages many times in the past my experience with Annmarie Maronek
and Rocket Mortgage was easily the least stressful and by far the best from beginning to end. I recommend her highly and without reservation.
Steven Jenkins
Nick was responsive, professional, and helpful throughout the process.
Sue Knaub
I had a fantastic experience with John and my loan process with Rocket Mortgage...I have to admit I was VERY skeptical at first about doing everything online and scanning and email all of the documents but it was a very painless process and John was very knowledgeable and helpful thru the entire process! I would highly recommend John and all of the Rocket Mortgage crew...It was a very pleasant ...I had a fantastic experience with John and my loan process with Rocket Mortgage...I have to admit I was VERY skeptical at first about doing everything online and scanning and email all of the documents but it was a very painless process and John was very knowledgeable and helpful thru the entire process! I would highly recommend John and all of the Rocket Mortgage crew...It was a very pleasant experience all the way thru!Read MoreRead Less
Anita Palmer
Cass was fantastic to work with. Hi energy and conscientious and made us feel like he had our best interests at heart. His team was equally supportive through the entire loan process which we did start to finish in under 30 days. The Rocket Mortgage technical platform was intuitive and very easy to work with during the document submission phase of our loan. We never felt like we were out of ...Cass was fantastic to work with. Hi energy and conscientious and made us feel like he had our best interests at heart. His team was equally supportive through the entire loan process which we did start to finish in under 30 days. The Rocket Mortgage technical platform was intuitive and very easy to work with during the document submission phase of our loan. We never felt like we were out of the loop with their system. Cass' follow up during and after the loan has continued to demonstrate fantastic personal interest and customer support. We have purchased 11 homes over the years and this was hands down the best experience we have had with people and process. Congrats Cass for making Rocket Mortgage look great and to Rocket Mortgage for hiring competent, energetic customer focused people!Read MoreRead Less
Dave Ertle
Jonathon was very helpful, patient and courteous when helping us to refinance our home. I would highly recommend him to anyone looking to refinance.
Rostislav Bejenar
Daniel did an awesome job. Very informative and polite.
Connie Mitchell
Brian walked me through everything, he told me what to expect and what to do. He was very professional and very compassionate. He explained some financial expertise with me. He gave me some tips on how to lower my other credit obligations. I felt that he went over and beyond to help me. I felt comfortable working with him and I thought right away that he was a very nice person who really cares ...Brian walked me through everything, he told me what to expect and what to do. He was very professional and very compassionate. He explained some financial expertise with me. He gave me some tips on how to lower my other credit obligations. I felt that he went over and beyond to help me. I felt comfortable working with him and I thought right away that he was a very nice person who really cares about his clients. I really enjoyed working with him he made me feel at ease, because it was a lot to take in all at once and you don't know what to expect and in the back of your mind you are worried about doing something that you may regret later or thinking that you may get tricked into doing something you didn't want to do. Brian made it seem like a cake walk. Thank you so much Brian, you are the best.Read MoreRead Less