Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Maria Somerville
Don is working with my husband to get a loan on our house. How can that be, my husband doesn't work. He can't get a job, he's 71 years old. He get SS and unemployment is for 7 monthly only. Than he's back unable to pay his current bills. I'm his wife and I'm on the house. All of this is being done behind my back. I will not sign any papers And my signature better not be forged.. I will take legal ...Don is working with my husband to get a loan on our house. How can that be, my husband doesn't work. He can't get a job, he's 71 years old. He get SS and unemployment is for 7 monthly only. Than he's back unable to pay his current bills. I'm his wife and I'm on the house. All of this is being done behind my back. I will not sign any papers And my signature better not be forged.. I will take legal action. Didn't Don ask a major question. Are you married is your wife on mortgage and title. I will be sending Don an email with the client s name etc along with phone # so he can explain.Read MoreRead Less
Don Grabow
Reply from Don Grabow:

Thank you for taking the time to leave a review. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where we could have better assisted you. We were unable to locate your file but certainly want to make sure your concerns are addressed. Please reach back out to Client Relations at ...Thank you for taking the time to leave a review. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where we could have better assisted you. We were unable to locate your file but certainly want to make sure your concerns are addressed. Please reach back out to Client Relations at 313-373-4576 if you would like to discuss this further.Read MoreRead Less

Justin Holt
Elizabeth was awesome and super helpful throughout the whole loan process!! I was throwing questions when I assumed she was off hours and she would still respond.. Shows how she would go out of her way when she wasn't on the regular clock! I'd refer Elizabeth to anyone looking for someone knowledgeable and experienced, in my experience, refinancing!
Michael Jenkins
I never experienced a guy like Kyle patients,helpful,hardworker, he goes far and beyond to get you a house I don’t think I would of been able to make my purchase if it wasn’t for my new friend Kyle if you is trying to purchase a house and you having doubts that you may can’t get a house Kyle is your man. And Kyle if you read these reviews you is the best loan officer ever. Thanks bro
Levi Matthews
John was absolutely great. Pleasure to work with, easy process, answered all my questions promptly and explained in a way I could understand. John is the gold standard of a person and professional. Fantastic human, and professional service…a rarity these days.
Karleen Johnston
I really enjoyed working with Allen. Allen is personable and professional. I was informed in all aspects of my loan . He was great to talk with and easy to reach if I had any questions. I think Allen is a huge asset for Rocket Mortgage!!!
Gabriel Rosario
Tiffany was amazing—so kind, professional, and assisted me every step in the process
Kelly Bryant
Jettsen is knowledgeable, friendly, along with Rocket Mortgage Team! They are quick so try and keep up. From helping you work on your credit score to get that nudge you need in getting your dream home. I highly recommend Jettsen and his colleagues, they made this process easy for a first time home buyer.
Jana Xu
Worked with Shiraz multiple times and look forward to working with him agin! My clears are happy too!
Brook Tarves
Sean helped us with the purchase of our first home. He was absolutely amazing, he shared all his knowledge with us. He thoroughly explained the process to us and was always available even for a quick question. I would highly recommend him to anyone purchasing a home He gives you peace of mind and guidance. Could not thank Sean enough for all his hard work with us.
Greg Myers
Jake was very helpful and knowledgeable about all aspects of the home loan process. We faced many obstacles during our journey and he was an invaluable asset to have helping us thru the process. I can't recommend him enough if you are in need of a home loan. Greg Myers