Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Ken Nations
Aubrey was very professional in our communications and made sure to answer any and all questions I had, even if it meant calling me back later with the answer. There was never any doubt what was happening with the loan process or the direction it was headed. Her personality was wonderful and a delight to work with through this process. She is definitely an asset!
Zaher Beydoun
Mr. Makki was professional, courteous, and efficient when handling my refinance. I highly recommend calling him for anything mortgage related as he made this process very easy and stress free!
Alice Petersen
Process very smooth. Matthew very knowledgeable and accessible when I had questions. Online process was easy. Kept me informed of next steps. Would definitely recommend for initial loan or refinance (which we did).
Hass Makki
Made my experience very simple and clarified everything I didn't understand.

Thanks
Lynette Schneider
My experience with Jeffrey and his entire team was one that I will never forget. He was the most personable and professional I have ever worked with. He walked me through every step of the way and if I had a question and had to give him a call, even after his normal hours, he always returned my call within minutes! I strongly suggest anyone that is thinking about a refinance, to call Jeffrey. ...My experience with Jeffrey and his entire team was one that I will never forget. He was the most personable and professional I have ever worked with. He walked me through every step of the way and if I had a question and had to give him a call, even after his normal hours, he always returned my call within minutes! I strongly suggest anyone that is thinking about a refinance, to call Jeffrey. I assure you that you will not be disappointed.Read MoreRead Less
Michael Gilman
I want to thank Gregory for not only being quick, but for sticking to the time line that he originally promised. After being dragged around by another financier (BoA) for several months, it was refreshing to work with someone who kept their word. Thank You Gregory.

Mike & Karen Gilman
Mercedes Noble
We absolutely enjoyed working with Alex DeVries at Rocket Mortgage. He was super quick, extremely responsiveness, looked out for our best interests and possessed a lovely personality.

We were advised by our builder that partnering with an outside lender may lead to delayed closing due to non-responsive feedback, but Alex did not disappoint. Even at 10pm, Alex was on the phone collecting our ...We absolutely enjoyed working with Alex DeVries at Rocket Mortgage. He was super quick, extremely responsiveness, looked out for our best interests and possessed a lovely personality.

We were advised by our builder that partnering with an outside lender may lead to delayed closing due to non-responsive feedback, but Alex did not disappoint. Even at 10pm, Alex was on the phone collecting our information to process our pre-approval for the offer. He immediately followed up with necessary requirements for completing the mortgage application. Whenever we had a question, Alex responded within MINUTES by email or phone. His work ethic is remarkable!

Alex was also vigilant to protect our interests. Imagine our surprise when he called to state he was monitoring interest rates and was able to get us a rate that was lower! It might not seem like much but over the life of the loan, that really adds up. We were extremely impressed that he listened to us and looked out for our interests.

Moreover, when deliberating mortgage options, he was brutally honest about which options would and would not work for us AND backed up his suggestions with detail payment information and amortization schedules. Ultimately we made the decision that best fit our situation but Alex was helpful in making that decision seamless.

We absolutely recommend Alex DeVries at Rocket Mortgage. You will not be disappointed in the service you receive! Read MoreRead Less
Charles Anderson
Marc was fast to respond and quick to get us what we needed to move forward. We closed quickly and saved 85K by reducing our interest rate and our term.
Ryan Lusk
Tiffany Espie is a very professional and dedicated woman. She has made my first home buying experience a wonderful one! She has always been there for me and helped me out through the stressful process. She is always informative and eager to please her clients. I am very happy that she has been my loan officer and I would and am going to recommend Tiffany to everyone interested in buying a home. ...Tiffany Espie is a very professional and dedicated woman. She has made my first home buying experience a wonderful one! She has always been there for me and helped me out through the stressful process. She is always informative and eager to please her clients. I am very happy that she has been my loan officer and I would and am going to recommend Tiffany to everyone interested in buying a home. She has made me feel welcome and has made me feel like I'm not just a small fish in a big pond! Although my loan has been stressful and trying at times, she has always given me strong uplifting words of encouragement and positivity! I will never forget this experience. She is a wonderful asset to Rocket Mortgage. I think she deserves a raise :) Read MoreRead Less
Nanci Harrison
Jeremy is an excellent communicator. Customer Service is his #1 Priority.