Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Bob Slade
Excellent, excellent experience. I almost wish I could refi all the time. Ryan got me great terms and the service, including Elantis and others made it easy. Saved me a ton too.
Jeana Diaz
Quick and courteous! Excellent customer service
Alyssa Bell
Evan was nice and attentive. However, he was a little too zealous in his attention. There was an issue on the Rocket Mortgage side in regards to my name spelling. I am very busy throughout the day, however this did not stop him from rushing me on several occasions after I had already touched the docs during the day. I don't think that was his intention to rush me, he was just trying to get ...Evan was nice and attentive. However, he was a little too zealous in his attention. There was an issue on the Rocket Mortgage side in regards to my name spelling. I am very busy throughout the day, however this did not stop him from rushing me on several occasions after I had already touched the docs during the day. I don't think that was his intention to rush me, he was just trying to get everything straight to submit, but it was not awesome to have someone call multiple times in a day because their side of the work still wasn't correct. Word of advice, don't contact people on the weekends via phone unless you have their permission to. And try not to call people more than once throughout the day, especially when the mistake with the paperwork is on the Rocket Mortgage side and not on the borrower side. Make sure the problem is completely resolved and THEN contact the borrower to complete the paperwork. It's frustrating to keep signing or logging in to see the paperwork is still not correct. Otherwise, Evan was a knowledgeable and pleasant banker.Read MoreRead Less
Dan Johnson
The entire process was handled professionally by Dj and the team. By far the easiest, quickest and less stressful mortgage I have obtained.
Carol Dunleavy
Chris was very patient in explaining the process of refinancing and made it understandable. He took the time to answer all questions thoroughly. He also took the time to explain possible troublesome issues and his anticipation of these issues made us very comfortable in the process. I don't believe he could have provided a better service.
Denny Miller
Jacks the guy you want on your side through this process.
Charles Toler
I must say Damon was very helpful in my loan application. Very professional in the process. His personal review of my situation was great. He knew just what I wanted to do and followed through on every step.
If you need a loan call Rocket Mortgage and ask for Damon
Janet Weston
Skylar was easy to work with. Precise and made it an easy process.
John Taylor
Michael was extremely knowledgeable and professional through my entire experience with Rocket Mortgage. I appreciate his ability to answer questions quickly and guiding me through the process of buying my home.
Chuck Amore
What a great experience we had working with Samuel McCargo. His expert and knowledgeable advice was a great asset to our family with our home buying adventure. We love our new home and can't thank him enough for all his time and hard work!