Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Ann Robinson
Hi Jeffrey. I hope the star lets you know how I felt about your help, so I'm going to tell you about something else. There was a time that my call was answered by someone in close quarters with other operators. She hesitated and apparently asked her monitor how to answer. I actually heard that person say, "Just tell her yes." It was soon after that I was talking to you and I was always felt ...Hi Jeffrey. I hope the star lets you know how I felt about your help, so I'm going to tell you about something else. There was a time that my call was answered by someone in close quarters with other operators. She hesitated and apparently asked her monitor how to answer. I actually heard that person say, "Just tell her yes." It was soon after that I was talking to you and I was always felt satisfied that I had a complete answer from you. Even if I got a bit confused explaining what you said to my husband, you were very kind and pleasantly repeated it for me. Thank you. One more mention, the lady who came to our house for signing the papers was rude. I am not going to powder coat it, she was rude. Just wanted to throw the papers at us and have us sign so she could dance out the door. . I had an accident and I believe because of the high doses of meds in the Critical Care Unit I now have some cognitive issues. If I needed to ask her again about the place(s) to sign, her attitude was abrupt and harsh. At one point, when I tried to ask a question, she harshly scolded me for not reading the entire contract before she got there. I should have let you know sooner but I felt I had to wait a bit. Keep up the good work sir.Read MoreRead Less
Kristin Werth
Eric was extremely helpful during our refinance process. He took the time to explain the process to us and answer cost questions along the way. We were so pleased with our experience that we recommended Rocket Mortgage to a family member who also refinanced with Rocket Mortgage.
Joseph Callahan
Joe made the refinancing process quick and easy. He was always professional and knew what needed to be done each step of he way.
Angela Baker
I loved working with Mariah! She was always there to answer any and all questions or concerns that I had. I really appreciated her help in getting our refi done so quickly.
Karen Butler
Jon did a great job. Was quick and he answered any questions that I had. I would recommend him to anyone I know. Thanks Jon.
CoachWally Ake
Ryan was very helpful throughout the process and was proactive with the information flow to expedite the loan. He was knowledgeable in all aspects of securing our loan.
Yasmine Ndassa
Matt made my first time refi experience so seamless and easy i couldn't believe it! He explained the process, was always prompt in returning my calls and answering my questions. I recommended him to a dear friend who was interested in refinancing her house shortly after mine was completed.
Anne Brussett
If I have to make another loan again, Andrew will be my guy! That is how satisfied I am with my dealings with him. Integrity and honesty are qualities that matter to me most, and he got it.
Janice Lester
John was great to work with. The transaction was almost effortless.
Vicente Pino Livio
So happy be working with Rafael montano excellent person to working with it and thanks so much Rocket Mortgage for you help