Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Travis Brock
We loved Tracy! She was more than just professional and informative...she really looked for what would fit our family best with this loan. We are really grateful to have been able to work with her!
Robert Stepeck
Joe really helped with my mortgage - made it fast, easy and seamless.
Jerry Munk
Really helped us through the loan process answered every question we has
Thanks Skylar
Manny
Kassem worked with me for a long time throughout my buying process and was the most pleasant and professional person I encountered. He was super knowledgeable and always responded very quickly. He is awesome and super personable. Thank you so much Kassem for everything.
AAFD 128
Beware!!! What started out great turned into no answers and multiple hidden charges as well as interest rate changing even after signing lock in documents. As soon as you start questioning charges, communication becomes less. Also be smart and print out every documment you sign. Went back to look for docs that I signed online and they have all disappeared.
Anthony Russell
Reply from Anthony Russell:

Dear Daniel,

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted ...Dear Daniel,

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you through any changes that took place. Please know I will be available if given the opportunity to re-earn your trust in the future.Read MoreRead Less

T G
Eric was on top of everything and very responsive! Would highly recommend!
James Wink
A Lifesaver in the World of Finance We had nearly given up hope—multiple lenders had turned us away, and the path forward looked impossible. Then we found Nik Zemla, and everything changed.

Nik is a rare kind of professional: resilient, creative, and deeply committed. As a Triple Crown Banker, his expertise isn't just impressive—it’s life-changing. He never gave up on us. Through persistence and ...A Lifesaver in the World of Finance We had nearly given up hope—multiple lenders had turned us away, and the path forward looked impossible. Then we found Nik Zemla, and everything changed.

Nik is a rare kind of professional: resilient, creative, and deeply committed. As a Triple Crown Banker, his expertise isn't just impressive—it’s life-changing. He never gave up on us. Through persistence and insight, he navigated our complex situation and secured a home equity loan refinance that others wouldn’t even consider.

Thanks to his dedication, we were able to reduce our debt and regain hope—not only for financial stability today, but for the dream of full freedom tomorrow.

If you’re looking for someone who combines strategy with heart, who treats your challenge as his mission, Nik Zemla is that person. We can’t recommend him highly enough.Read MoreRead Less
Glenda Krieg
Freddy was amazing to work with! He was kind, professional and gave us a rate no one else could match! Freddy was even able to close in 30 days! Would highly recommend Freddy!
Miriam Bustamante
Ryan was very helpful and was very informative about the process with the loan. He was available every time I had a question or concern. I would definitely recommend him. I am very thankful for all the help and easy process!!
Jeff Young
Jack is a true professional and very knowledgeable in all areas of home mortgages. He is quick to respond, answer questions and cares for his clients. I would highly recommend Jack and his team.