Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Craig Jeffers
The costumer service I received from Megan and Rocket Mortgage team was absolutely outstanding. At first I felt uncomfortable getting a loan from someone I didn't know or could talk to face to face, but Megan quickly put me at ease. During the process, Megan slowly help walk me thought each section of my loan and made sure I completely understood every piece. She also walked me through the ...The costumer service I received from Megan and Rocket Mortgage team was absolutely outstanding. At first I felt uncomfortable getting a loan from someone I didn't know or could talk to face to face, but Megan quickly put me at ease. During the process, Megan slowly help walk me thought each section of my loan and made sure I completely understood every piece. She also walked me through the process of using the Rocket Mortgage website click by click. Megan helped give me that felling like she lived in my neighborhood and I was getting my loan from my local bank. I plan to refer anyone I know that is looking for a house of thinking about refinancing, to talk to Megan.Read MoreRead Less
Marva Hickman
RENEE WAS MORE THAN HELPFUL, SHE WAS A GODSEND. I HAVE NEVER WORKED WITH ANYONE THAT WAS MORE ABLE AND SHE KEPT ME ON TRACT. I WOULD RECOMMEND HER TO ANYONE. JUST SORRY THAT WE PROBABLY WON'T EVER NEED ANOTHER TRANSACTION OF THIS KIND. RENEE, IF YOU GET TO READ THIS, THANK YOU, THANK YOU, THANK YOU. FOREVER GRATEFUL

M.L.HICKMAN
De-Maurier Green
Mollie was very helpful and considerate. She answers all questions, gets back to you right away when you leave a message. She also follows up with you to find out if you have any additional questions. She was
Brian Collins
Very helpful through the whole process.highly recommend all my friends and family to do business with Murad and the whole Rocket Mortgage team.
Brian Hoffmaster
Jon was great to work with. He helped us through the first-time home buying experience, and was always able to help answer any questions we had!
Jeanne Brander
Eman was professional, answered all our questions, if she didn't know she found out and got right back to us, we were able to close on our loan in three weeks as Eman did an excellent job.
Darlyn Wasserman
I dealt with Mitchell for two loans and he was alway available, able to answer my many questions and made the entire process as easy as possible. He even helped me navigate the online questionnaire. He was a pleasure to work with . I highly recommend Rocket Mortgage and Mitchell.
Cindy Sanchez
Molly was friendly, knowledgeable and efficient.
She helped me greatly and I would recommend her to any and all.
Mike Pfaff
Liliana and the Rocket Mortgage team were easy to deal with, efficient and effective. The Rocket Mortgage was pretty much as advertised, and we were able to refinance our home with no headaches or hassles. We saved significantly over our previous mortgage. I would recommend them to anyone without hesitation.
Jay was our loan agent assigned through our recent corporate relocation. This was our first relo which also involved moving out-of-state and two full-time working adults. We were pressed by our companies into a very tight timeframe to implement relocation. This is where Jay and Rocket Mortgage shined the brightest. Their products and process could be implemented quickly with a transparent means of...Jay was our loan agent assigned through our recent corporate relocation. This was our first relo which also involved moving out-of-state and two full-time working adults. We were pressed by our companies into a very tight timeframe to implement relocation. This is where Jay and Rocket Mortgage shined the brightest. Their products and process could be implemented quickly with a transparent means of continuous communication. Jay was confident in their abilities to meet our needs, but not in an arrogant manner. Once we decided to use Rocket Mortgage, Jay provided a thorough synopsis of the process, explanation of the website tools used to communicate with all departments within Rocket Mortgage, and stepped in to provide verbal communication when only warranted. With so many tasks necessary to complete our relation, and only so much time to make phone calls, this last quality was the most appreciated. As we approached final underwriting, my family hit a wall regarding my job. I was going to need to change employers. This could've been a roadblock that caused a reboot of the whole process. But Jay was calm and informed enough to provide potential solutions to our problem. We cleared underwriting and we were still able to close within 30 days! Bottom line, Jay is a terrific balance of working knowledge, perception of his customers' needs, and work-ethic to pull it all together. Working with Jay was one of the best possible solutions to my family's life change. Thanks so much, Jay!Read MoreRead Less