Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

April Holp
Deidre is a total rockstar and she knows her stuff. She is well versed in help clients with not so perfect financial fitness, FHA loans and manufactured homes. We faced several road blocks in this process, had a difficult listing agent, and she was still able to keep us on track and get us to closing!
Helping people find their way HOME is definitely her passion and deepest desire for all her ...Deidre is a total rockstar and she knows her stuff. She is well versed in help clients with not so perfect financial fitness, FHA loans and manufactured homes. We faced several road blocks in this process, had a difficult listing agent, and she was still able to keep us on track and get us to closing!
Helping people find their way HOME is definitely her passion and deepest desire for all her clients.Read MoreRead Less
David Scular
Dragged their feet on the closing which still has not happened. They lost and misplaced papers at no fault of ours and now we are likely getting dinged for a late payment to our previous mortgage company. Lesson learned.
Ryan Craven
Reply from Ryan Craven:

Dear David,

Thank you for taking the time to leave a review. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where we could have better assisted you. We were unable to locate your file but certainly want to make sure your concerns are addressed. Please reach back out to Client ...Dear David,

Thank you for taking the time to leave a review. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where we could have better assisted you. We were unable to locate your file but certainly want to make sure your concerns are addressed. Please reach back out to Client Relations at 313-373-0821 if you would like to discuss this further.Read MoreRead Less

Jeff Poehls
I had multiple choices for my mortgage provider. However, one was the clear winner of my business. Olivia communicated with me weekly during my house hunting. She asked to initiate my mortgage prequalifying letter. She checked on me weekly and brought me the most competitive rates. Her service was outstanding. Agenda herself available during vacation when I made the offer. She takes care of...I had multiple choices for my mortgage provider. However, one was the clear winner of my business. Olivia communicated with me weekly during my house hunting. She asked to initiate my mortgage prequalifying letter. She checked on me weekly and brought me the most competitive rates. Her service was outstanding. Agenda herself available during vacation when I made the offer. She takes care of her clients immediately. She earned my business; while ther competitors waited on the sidelines.Read MoreRead Less
Scott Keffer
Phillip was great to work with, extremely friendly, and very knowledgeable. I appreciated how he explained the nuances of Mortgages in simple english so everything was easy to understand. Any questions or concerns I had were meet with prompt and thoughtful responses which made this process much easier.

Most importantly, he was able to get me a very competitive deal. I wouldn’t hesitate to work with...Phillip was great to work with, extremely friendly, and very knowledgeable. I appreciated how he explained the nuances of Mortgages in simple english so everything was easy to understand. Any questions or concerns I had were meet with prompt and thoughtful responses which made this process much easier.

Most importantly, he was able to get me a very competitive deal. I wouldn’t hesitate to work with a Phillip again or recommend him to family/friends.Read MoreRead Less
Kelsey Wiley
As my fiance and I began our homeowner journey back in March, I was a tad anxious because it was completely new for me but Jeff Krinsky was an absolute gem to work with! There were a lot of things that I didn't know and he was always knowledgeable, available and personable. He was with us every step of the way and advocated for us when there were some bumps along the way. I was very pleased with ...As my fiance and I began our homeowner journey back in March, I was a tad anxious because it was completely new for me but Jeff Krinsky was an absolute gem to work with! There were a lot of things that I didn't know and he was always knowledgeable, available and personable. He was with us every step of the way and advocated for us when there were some bumps along the way. I was very pleased with his expertise and very grateful for the time he took outside of his work day to keep us updated on the loan's progress. Forever grateful for his assistance in this process!Read MoreRead Less
krista svedberg
Zach was incredible to work with. He was professional kind, courteous, and walked me through the process absolute patience. He was so helpful and yet again Rocket Mortgage and their representatives came through when I needed assistance. I would continue to work with them and Zach anytime! Thank you Zach for a wonderful transaction.
Alexis Greene
Amanda was exceptionally helpful and attentive throughout the process. She provided me with several options to consider and took the time to ensure I was well-informed. I look forward to the opportunity to work with her again in the future and will gladly refer her to others in similar situations.
Christopher Wimberly
brandon was very helpful throughout my whole entire process of purchasing my first home for me and my family I couldn't ask for a better person
Julie Cota
Working with Dalton was an absolute pleasure from start to finish. He was responsive, knowledgeable, and incredibly patient throughout the entire lending process. He kept both me and my clients informed every step of the way, making sure we stayed on track and ahead of schedule. I truly appreciated his professionalism and dedication. Dalton made the experience smooth and stress-free. I Highly ...Working with Dalton was an absolute pleasure from start to finish. He was responsive, knowledgeable, and incredibly patient throughout the entire lending process. He kept both me and my clients informed every step of the way, making sure we stayed on track and ahead of schedule. I truly appreciated his professionalism and dedication. Dalton made the experience smooth and stress-free. I Highly recommend! JulieRead MoreRead Less
Tyler
This guy is top notch. Seamless process, no games, no tricks, he knows his stuff. I walked into this process hesitant, and he walked me through it easily. Not one hiccup through the whole process.