Where do I start? I wish I could write a hundred sentences about how wonderful Stephanie was throughout my entire home buying process. If only she could take her level of service and bottle it up to distribute to the rest of the working public. She is outstanding! Stephanie is a doer and extremely helpful. Stephanie cares about making sure her clients know and feel that she has their back. She is ...Where do I start? I wish I could write a hundred sentences about how wonderful Stephanie was throughout my entire home buying process. If only she could take her level of service and bottle it up to distribute to the rest of the working public. She is outstanding! Stephanie is a doer and extremely helpful. Stephanie cares about making sure her clients know and feel that she has their back. She is pleasant and reliable. I honestly cannot say enough. I will say that I would do business with her again in a heartbeat and I would recommend her to others. Read MoreRead Less
Stressoir Laurencin
Stressoir Laurencin
551
Jenny is a serious professional who makes every effort to find the right mortgage solution to meet client needs. She is patient, helpful and understands the home buying process at all levels. My experience working with Rocket Mortgage was the best experience I've had working with any mortgage company or bank. Working with Jenny was like working with a friend in the business. She cared about my...Jenny is a serious professional who makes every effort to find the right mortgage solution to meet client needs. She is patient, helpful and understands the home buying process at all levels. My experience working with Rocket Mortgage was the best experience I've had working with any mortgage company or bank. Working with Jenny was like working with a friend in the business. She cared about my goals and what was important to me not a mortgage sale. This was a great mortgage experience primarily due to the excellent service Jenny provided. Her knowledge about the mortgage industry and process was a plus, but it was her dedication to client satisfaction that makes her stand out from the rest. Thanks much Jenny. Looking forward to doing business again. Read MoreRead Less
Bert Mischke
Bert Mischke
551
Totally professional yet friendly and informative, a pleasure dealing with Daniel. Constantly provided guidance and knowledge, a very pleasant experience for me, thanks again Daniel
Fiona N Osier
Fiona N Osier
551
I started working with Cory in the fall of 2015 when I initially was starting to look into buying a house. I really had no idea of what to expect when purchasing a house so it was a little overwhelming to say the least. I was tied into a town house lease until June of 2016 so Cory had to deal with my non stop questions for 6 months . I can't tell you how many emails and phone calls he made to me ...I started working with Cory in the fall of 2015 when I initially was starting to look into buying a house. I really had no idea of what to expect when purchasing a house so it was a little overwhelming to say the least. I was tied into a town house lease until June of 2016 so Cory had to deal with my non stop questions for 6 months . I can't tell you how many emails and phone calls he made to me at all times of the day to respond to my questions. He has done everything he told me he was going to and within the time frame he told me he would. I feel like he has become a friend and someone I can really trust and to look out for my best interests. This has been a long process because of my situation and he has been patient and understanding of my needs along the way. He has made an intimidating process into something enjoyable for my first house purchase. I am a service manager at a Ford dealership and I realize that good customer service is paramount , and only can hope my customers are treated as well by my staff as I was by Cory. He really has gone above and beyond to make my home purchase a great experience that anyone would appreciate. The best of the best in my opinion !Read MoreRead Less
Sunday Nah
Sunday Nah
551
I am very grateful of Jenny; I don’t know if I would have closed on my home today if it wasn’t because of her hard work and dedication. Jenny is very knowledgeable about the loan process and she explain things very well. She responded to my emails and phone calls very quickly. I recommend her to anyone looking for an amazing person to work with…..Believe me NO one will work harder to help you get ...I am very grateful of Jenny; I don’t know if I would have closed on my home today if it wasn’t because of her hard work and dedication. Jenny is very knowledgeable about the loan process and she explain things very well. She responded to my emails and phone calls very quickly. I recommend her to anyone looking for an amazing person to work with…..Believe me NO one will work harder to help you get the loan you need more than her. Read MoreRead Less
Sam Mayer
Sam Mayer
551
Anna is a superstar! She was so good at her job that I got passed the initial process in no time flat. In less than 2 days, from my inquiring about a refinance and total debt consolidation, this banker had me connected to one of the best mortgage gurus--Michael--that I have ever experienced.
I have bought and sold and mortgaged and refinanced numerous homes and this experience with Anna, Michael,...Anna is a superstar! She was so good at her job that I got passed the initial process in no time flat. In less than 2 days, from my inquiring about a refinance and total debt consolidation, this banker had me connected to one of the best mortgage gurus--Michael--that I have ever experienced.
I have bought and sold and mortgaged and refinanced numerous homes and this experience with Anna, Michael, and everyone along the way, down through the Notary Ann who helped us sign and close, was fast, friendly, professional, and stress-free! I won't ever seek any lender other the Rocket Mortgage for my home mortgage needs.
Consider this timeline! It's April 12th and I'm thinking about a better mortgage rate, consolidating debt and getting cash out. I input some information into a lender-finding app and here comes 3 or 4 ready to go. One stands out from the rest, then I get the call from Anna...the outstander. By April 14th, Michael is on me with what he needs to make it all work. I work with him and in no time flat he has me at closing. A great rate, total debt-consolidation and cash out, all happened in 21 days, a mere 3 weeks from the thought to fruition. We closed on May 3rd. Mind blown!!!
Hazem has done a tremendous job in working through all of the opportunities that we have come across in our home search. His promptness and attentiveness to our needs has been second to none!
Randy Hayes
Randy Hayes
551
This was my first home buying experience and Scott not only went above and beyond what I expected but he went above and beyond what anybody would be able to get out of a brick and mortar bank or credit union. I was nervous dealing with Rocket Mortgage as its all done online but they had the best interest rate by far and this guy readily answered emails that I sent late at night and was available ...This was my first home buying experience and Scott not only went above and beyond what I expected but he went above and beyond what anybody would be able to get out of a brick and mortar bank or credit union. I was nervous dealing with Rocket Mortgage as its all done online but they had the best interest rate by far and this guy readily answered emails that I sent late at night and was available on the phone every time I needed to call. No joke, I border line harassed this guy with all the questions i had. At one point I needed to change the type of loan I was getting and he had it up and running in no time. Scott went out of his way to stay in contact with me even after the loan was closed just to check up and make sure everything was still good. To say the least, I couldn't have hoped for a better expexperience. Read MoreRead Less
Jessica Clark
Jessica Clark
551
Michael was amazing! He always answered my questions and walked me through each step. When I had issues he helped me get through them. I will definitely use him for my next house.
Luke Hockler
Luke Hockler
551
Where do I begin? Jenny has made my husbands (and my) dream of owning his childhood home a reality! Just when we were about to give up on the hopes of ever owning this-or any other-home, Jenny made it possible. Not only was she able to accomplish this, Jenny did it with Unfathomable compassion, sincerity, patience, kindness and caring like no other. Any time of day or evening. My family and I will...Where do I begin? Jenny has made my husbands (and my) dream of owning his childhood home a reality! Just when we were about to give up on the hopes of ever owning this-or any other-home, Jenny made it possible. Not only was she able to accomplish this, Jenny did it with Unfathomable compassion, sincerity, patience, kindness and caring like no other. Any time of day or evening. My family and I will never be able to show the appreciation and gratefulness she truly deserves. Thank you, Thank you, Thank you Jenny Farida! You are truly a blessing! Best Regards, Suzie H. Read MoreRead Less
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