Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Abel Stose
Mark was on the spot with everything we needed. He kept us updated with the status of our loan and answered every question we had. He was very polite and courteous the entire time, and I never had a problem reaching him. I always felt like he was as invested into the process as we were. A+ customer service!
Irene Marocco
Katie provided excellent assistance in helping me obtain a loan. She is very knowledgable, personable and a complete joy to work with!
Joe Delia
Being a Real Estate agent, I know literally hundreds of mortgage originators, Mark Hanna is my personal loan officer. I trust 100% in his experience and professionalism. Trust, Competent, Diligent and successful are all words that come to my mind when I think of Mark. If you're shopping around, stop, Mark is your guy.
Michelle Mione
Mark is fantastic! When inquiring on a loan, Mark was the only mortgage banker who was honest, told me exactly what I could safely afford, and took the time to go through numbers and explain details. At closing, Mark again saved the day several times to make sure the loan closed on time. He was always professional and helpful. I could contact him at any time and he would return my calls ...Mark is fantastic! When inquiring on a loan, Mark was the only mortgage banker who was honest, told me exactly what I could safely afford, and took the time to go through numbers and explain details. At closing, Mark again saved the day several times to make sure the loan closed on time. He was always professional and helpful. I could contact him at any time and he would return my calls immediately. If it wasn't for Mark, I would not be in a new home right now. Mark was the main reason I stuck with Rocket Mortgage, as he is a true example of superior customer service. Thank you Mark!!Read MoreRead Less
Shirley Ames
Mark was always polite, knowledgeable, friendly and most of all he had answers to all my questions. With his flexible hours at work, I was able to call him when I wasn't working. He helped make the whole home buying experience go so much easier for me. I feel he is a real asset to Rocket Mortgage and I am so thankful he worked with me. Thank you Mark!
Cheryl Horbes
Katie was an amazing person to work with. Her knowledge and sparkling personality, made this journey pain free and pleasant. Thank You Katie for everything!!
Emily Rybinski
Katie was awesome! I loved working with her, she made the mortgage process quick and painless. I would definitely recommend Katie to anyone I know who is looking for financing to purchase their first home like me!
Richard Schenkel
Nicole was wonderful to work with on our refinance and she was always there to get the answers that we needed to make the decision to go with Rocket Mortgage. Nicole is awesome she has great customer service skills and is a wonderful person to work with on this refinance. If I had to do this again I would definitely call Nicole she knows her stuff with the finance world. Please forward this ...Nicole was wonderful to work with on our refinance and she was always there to get the answers that we needed to make the decision to go with Rocket Mortgage. Nicole is awesome she has great customer service skills and is a wonderful person to work with on this refinance. If I had to do this again I would definitely call Nicole she knows her stuff with the finance world. Please forward this rating to Nicole's manager she is very good at her job. Thanks, Nicole from Merril & Richard SchenkelRead MoreRead Less
Patricia Lovette
Adam is knowledgeable, courteous and friendly. He made me feel very comfortable because I didn't feel pressured into dealing with Rocket Mortgage. My experience was very positive.
Pete Collins
I have done many home loans in my life. This was the easiest, most informed, and fastest by far. I threw some kinks into the process and Nichole immediately un-kinked them. Nichole ensured I had up to date information at all times. Her follow up and through was perfect. And it was never easier to talk to a live person. My thanks Nichole for making what can be a difficult stressful process, ...I have done many home loans in my life. This was the easiest, most informed, and fastest by far. I threw some kinks into the process and Nichole immediately un-kinked them. Nichole ensured I had up to date information at all times. Her follow up and through was perfect. And it was never easier to talk to a live person. My thanks Nichole for making what can be a difficult stressful process, into a pleasant and and very smooth process. Read MoreRead Less