Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Ginnie Rowe
First contact, and all information was taken accurately, I was never asked to repeat, or called back to get more. From this first contact I continued thru my loan with ease.
Thank you for the call backs to see how I was doing with the loan process.
Jenny King
I started my refinance about a week ago. Mike spent a lot of time with me going over the process, what to expect and also helped me fill out all of the paper work. He's checked in on me to make sure the process was going smoothly and to ensure all of my questions have been answered. Thank you Mike, you've made this process so easy!!! I would recommend Rocket Mortgage to all of my friends!
Nita Ranganathan
Thanks to Bobbie, our loan application process was smooth. She was very prompt in responding to all our questions and was very proactive and professional. Thanks for your help Bobbie!
Maron Fenico
Chris was extremely helpful. He was knowledgeable, orderly, addressed all of my questions, and courteous. He obviously knows his job and has an excellent customer service-oriented demeanor.
Jim Sumpter
Shawn made my home purchase simple. It was my first home purchase and he helped me through each step at my own pace.
Lee Christianson
Justin went above and beyond what any local bank would have done.Banks have told me no to loans for many years, Justin took the time, put some outside the box thinking and the loan went thru flawlessly.Thanks Justin "Job well done "
Wanda Curry
My experience with Jake an Rocket Mortgage were great! Jake made the transaction smooth and we were comfortable with his knowledge, willingness to answer questions and explain each step taken.
Chip Stokes
Martha Richards did an amazing job leading me thru my refinance process. It was the best hands-on customer service I have ever received in any arena. Martha proved to be a true "subject-matter expert" and more than that, cared about making my experience in refinancing as streamlined and easy and 'enjoyable' as possible. I have already recommended Martha and Rocket Mortgage to several co-workers...Martha Richards did an amazing job leading me thru my refinance process. It was the best hands-on customer service I have ever received in any arena. Martha proved to be a true "subject-matter expert" and more than that, cared about making my experience in refinancing as streamlined and easy and 'enjoyable' as possible. I have already recommended Martha and Rocket Mortgage to several co-workers and friends of mine, one of which is currently working with her on his own refinance.

I give Martha SIX stars out of five for the support and service she provided to me. I had never used Rocket Mortgage in the past, prior to my refinance, but I will never use anyone else again other than Martha Richards and Rocket Mortgage. Read MoreRead Less
Tommy Page
Chuck was fantastic, beginning to end. Answered any and all questions I had quickly and accurately. Cannot brag enough about him and his team.
Forest Williams
Anna was first of all kind and and knowledgeable, made the start up of the refinance smooth. I would recommend her to any of my friends and family.