Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Allen Cowan
Kory is very knowledgeable about the loan mechanics. He reviewed my needs and got us in the right direction. He was quick to respond to my needs my email and was always available by phone when needed. Made the process easy and responsive,
Norm VanNostrand
The greatest compliment I can give Keira is that she always was there for us and was a woman of her word. If she said something was going to happen (email, phone call, paperwork, etc.) it happened and almost on or before the deadline. She represents Rocket Mortgage with integrity and has a work ethic that is second to none.

Our first contact with Rocket Mortgage was to simply inquire about a loan ...The greatest compliment I can give Keira is that she always was there for us and was a woman of her word. If she said something was going to happen (email, phone call, paperwork, etc.) it happened and almost on or before the deadline. She represents Rocket Mortgage with integrity and has a work ethic that is second to none.

Our first contact with Rocket Mortgage was to simply inquire about a loan and to see if Rocket Mortgage could help us. We had talked to 5 banks locally and without doing anything other than having a brief phone conversation with me, told me there would be no way they would make a loan or that it would be conditional on us selling our previous home. Keira and I talked for about 10 minutes she asked me to apply and see what could be done. After we went through the initial application and she told she would see what was available and call me back later that afternoon at a set time. She did just that and took the time to explain the type of loan, the process that Rocket Mortgage would follow and how to set up our Rocket Mortgage.com account so that we could file all the required paper work. I spent the better part of an hour on the phone with her and she answered every question and addressed every concern I had. It was like that every time we talked, if there was a need for a return phone call, she would say can I call about (insert time) and every time she called back usually before the time she told me.

I would not hesitate to refer anyone to Keira and share my experiences with them.
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Ashlan Cina
Adam was by far the most dialed number throughout the process. Always made himself available for questions, concerns etc. regardless of the team that was supposed to be handling that stage of the deal. If he doesn't know FOR SURE, he wil find out. I felt I was in good hands with Adam and he far exceeded my expectations not only in reliability, but dedication to exemplary customer sevice and all...Adam was by far the most dialed number throughout the process. Always made himself available for questions, concerns etc. regardless of the team that was supposed to be handling that stage of the deal. If he doesn't know FOR SURE, he wil find out. I felt I was in good hands with Adam and he far exceeded my expectations not only in reliability, but dedication to exemplary customer sevice and all that entails... from willingness to listen and understand your needs to simply checking in to make sure everything is going okay and doing it in a very short timeframe, usually within minutes. Adam has my vote! Can't say enough to stress his value! He will be getting any reference I have in the future without a doubt.Read MoreRead Less
Amanda Wonsowicz
As a first time home buyer, Josh was very helpful throughout the whole process. He made sure I understood everything with the loan process and walked me through any questions I had, while maintaining a professional relationship. His knowledge and understanding of the process relieved any stress behind it, which let me focus on the excitement of the home searching. He was always available if ...As a first time home buyer, Josh was very helpful throughout the whole process. He made sure I understood everything with the loan process and walked me through any questions I had, while maintaining a professional relationship. His knowledge and understanding of the process relieved any stress behind it, which let me focus on the excitement of the home searching. He was always available if needed for anything. I will continue to use to Josh in the future and would recommend his services for any home buyer.Read MoreRead Less
Donald Salerno
The experience with both Ryan and Rocket Mortgage is beyond a doubt the best experience I have ever had from start to finish in a refinance process. Ryan was knowledgeable and friendly and really made me feel comfortable with choosing Rocket Mortgage. Additionally, Rocket Mortgage has leveraged paperless technology which makes for a very simplified overall process. From start to my close was ...The experience with both Ryan and Rocket Mortgage is beyond a doubt the best experience I have ever had from start to finish in a refinance process. Ryan was knowledgeable and friendly and really made me feel comfortable with choosing Rocket Mortgage. Additionally, Rocket Mortgage has leveraged paperless technology which makes for a very simplified overall process. From start to my close was literally 2 weeks! I challenge anyone thinking of doing a loan refinance to find a better vendor with those type of results.

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Sherry Carothers
Daniel is exceptional. Within minutes he told us that we qualified to refinance, at what interest rate and gave us options for the term of the loan. He always answers his phone or calls us back in a short period of time. I have recommended him to friends and family and will continue to do so. He always listens and gives sound advice and recommendations. Sherry and Hoyte Carothers, MS
Alissa Tassopoulos
Evan did such a wonderful job from start to finish with our first mortgage, he really went out of his way to explain what would happen throughout the process. Overall, he made this "not so fun" experience a pleasant and easy one! I look forward to working with him in the future and would highly recommend him ( especially to a first time home buyer!)
Michael Carter
Evan did an excellent job working with our refinance and made the experience seemless and enjoyable.
Bruce Larsen
He was quick and accurate... so important when dealing with a home loan.
Brent Burke
Lucas is timely and knowledgable. Hes helped numerous clients of mine in the past with their finance needs. Its no wonder hes as successful as he is. Thanks Lucas!!!!