Mr. Jason..... I'm still all smiles partly due to the fact my refinance went through *:) happy.
I have to admit that I was somewhat leery of trying your agency due to the negative stuff I had read on the internet. I am thankful for your persistency - you gave me the history of the agency, facts, and other very pertinent information. You were also patient in allowing me the time I had asked for to ...Mr. Jason..... I'm still all smiles partly due to the fact my refinance went through *:) happy.
I have to admit that I was somewhat leery of trying your agency due to the negative stuff I had read on the internet. I am thankful for your persistency - you gave me the history of the agency, facts, and other very pertinent information. You were also patient in allowing me the time I had asked for to talk to others. In doing that I was able to speak to someone that I personally know who had their home refinanced with Rocket Mortgage and gave Q.L high marks...And most importantly you were a man of your word... when you said you were going to call you did. I felt you were concern about me as an individual and a homeowner, and not just concerned with capturing another sale. You and Mr. Shappee both were very professional with everything and I am very satisfied....
Kent would take no for a answer. He took the time and explained how everything would go. Also he saved me money to boot. The closing team got a little belligerent with me when I had asked a question but no problem. Great Job!!!! GO BLUE!!!!
Roger Szafranski
Roger Szafranski
551
He was there to answer all of my questions and if I got his voicemail he would get back with me in a timely manner. It's nice to fianlly deal with a professional in the mortgage business!
Joshua Gonzalez
Joshua Gonzalez
551
Jenny was truly amazing throughout the whole process of buying a new condo. This was my first home purchase and I was totally nervous and unprepared. Jenny walked me through the whole process and answered all of my questions immediately. If it weren't for her I would not have been able to do this. Thank you Jenny! You are truly amazing!
Roger Carrier
Roger Carrier
551
Alyssa's help on getting my new refinance loan was always on time & she always knew what she was talking about.She was always polite & never rude because I did not understand something. All companies need a personal such as yours.
Mark Souza
Mark Souza
551
Always great to work with. This was my second loan I have closed with her, and I am suggesting my daughter work with her as well.
Dan Stierley
Dan Stierley
551
Matt made it so easy to refinance, I can't imagine every using anyone else! From start to finish I felt like someone I trusted was holding my hand...That means a lot when you are making the biggest purchase of your life. Thanks, Matt!
Danyel Rossignol Burlock
Danyel Rossignol Burlock
551
Christine was extremely professional and a joy to work with.
Dorothy Bowerssen
Dorothy Bowerssen
551
Nick's a great team member and a great leader.
Markus Vogel
Markus Vogel
551
The whole loan approval process from beginning to end was a breeze with Greg. He was attentive, always followed up and checked in and usually called back within 2 hours if we had questions. This was our first home loan process and I am glad that we had Greg as the expert on our side.
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