Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Mary Reams
Shane is like talking to a friend. He has an immediate warmth that puts you at ease. We have been long time Bank of America customers but when checking out interest rates I was quoted 6%. Shane responded when I contacted Lending Tree and I quickly found out that I could cut that interest in half. The web site keeps you updated on your loan status and they return calls and answer your emails ...Shane is like talking to a friend. He has an immediate warmth that puts you at ease. We have been long time Bank of America customers but when checking out interest rates I was quoted 6%. Shane responded when I contacted Lending Tree and I quickly found out that I could cut that interest in half. The web site keeps you updated on your loan status and they return calls and answer your emails in the evening and weekends!!!!! As a part time realtor I recommend them highly!!
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Camden MacDowell
Chris has exceeded my expectations across all metrics. He's prompt, reliable, efficient, and effective - it has been an absolute pleasure to work with him so far. My fiancee and I are first time home-buyers and as such, there have been many things that we have been unsure about. Chris has routinely taken the time to patiently explain important concepts, talk us through the process, and provide us ...Chris has exceeded my expectations across all metrics. He's prompt, reliable, efficient, and effective - it has been an absolute pleasure to work with him so far. My fiancee and I are first time home-buyers and as such, there have been many things that we have been unsure about. Chris has routinely taken the time to patiently explain important concepts, talk us through the process, and provide us with an honest appraisal of all of our options (which is paramount). Furthermore, he has accomplished all of these tasks while maintaining a thoroughly personable demeanor. To echo some of the other reviews, every conversation with Chris is enjoyable - he makes it feel as of you are talking with a friend on the phone (albeit one that knows a ton of information about mortgages). I anticipate that it will continue to be a pleasure to work with Chris as we move forward in the home-buying process. Read MoreRead Less
Emily Neiswanger-File
She was always very helpful and kept our loan process on track!
Brooke Samec
Kaitlyn was absolutely fabulous to work with. The process was smooth and hassle free for our refinance and Kaitlyn made sure everything was easy. I was pleasantly surprised at how quick business was taken care of and we appreciate all her hard work as well as everyone we were in contact with at Rocket Mortgage. I will definitely refer her to all my friends for any service in the home buying or ...Kaitlyn was absolutely fabulous to work with. The process was smooth and hassle free for our refinance and Kaitlyn made sure everything was easy. I was pleasantly surprised at how quick business was taken care of and we appreciate all her hard work as well as everyone we were in contact with at Rocket Mortgage. I will definitely refer her to all my friends for any service in the home buying or refi process. Thanks Kaitlyn!Read MoreRead Less
Thomas Kee
I’m a West-Texas VET and while I was in a VA Hospital it got me to thinking more about making sure my wife is taken care of. So, I asked some of the vets who it was that I could talk to about getting a VA home loan. And once I received my approval I saw an ad about VA Home loans through Rocket Mortgage while at the hospital and I gave them a call and eventually they coupled me up with a young man ...I’m a West-Texas VET and while I was in a VA Hospital it got me to thinking more about making sure my wife is taken care of. So, I asked some of the vets who it was that I could talk to about getting a VA home loan. And once I received my approval I saw an ad about VA Home loans through Rocket Mortgage while at the hospital and I gave them a call and eventually they coupled me up with a young man by the name of Brian Hegedus, a Purchase Banker with Rocket Mortgage, who helped get me approved with Rocket Mortgage for a home loan. Then he set me up with a realty company. (a heads-up: I am 64 years old and my wife says I look like a serious judge and I’m opinionated)… so in one and a half months I went through two realty companies before getting the realtor I felt comfortable with. I even dropped out of one property deal after the paper work had been done. Brian put up with my contrariness with a bit of humor and amazing self-control and let me know that there were no dumb questions, but I believe I thought up a few! Then I finally found the one I really liked and we did the paper work and it went through! And the whole time I felt as if though I was in charge; however, Brian was leading me through the whole process and everything thereafter went smoothly right up to closing. Now if any of you VETS are a bit uncertain then just call up Rocket Mortgage and ask for Brian Hegedus because he’s good people, HOO-RAH! Read MoreRead Less
Bink Cullen
This was my first experience dealing with a mortgage in years, and thanks to Michael's commitment to the Customer, his availability at all times (weekends, evenings, etc), even after I was transferred to the next group in the mortgage application process, he made the experience a good one and as painless as spending thousands of dollars can be! I have, and continue to recommend Michael to others ...This was my first experience dealing with a mortgage in years, and thanks to Michael's commitment to the Customer, his availability at all times (weekends, evenings, etc), even after I was transferred to the next group in the mortgage application process, he made the experience a good one and as painless as spending thousands of dollars can be! I have, and continue to recommend Michael to others who are thinking of going down the road of home ownership or re-financing.Read MoreRead Less
Tyler LeBlanc
You can tell Chris is very passionate about his job. He helped me with a lot, seeing as how I'm a first time buyer I wasn't sure of how to do certain things, he walked me though everything step by step patiently and has me on the road to owning my dream home.
Ben Owen
Shane knows exactly how to make a mortgage work for you. Whether you need to refinance or are buying your first house his expertise in the banking and mortgage business translates to satisfied customers. He made my first home purchase feel comfortable and confident.
Ja The-Butcher
A+ This is the type of person that cares not only about others but about what he does for a living. I was a first time buyer and you can only imagine the amount of questions I was asking. Justin took the time to walk me through everything actually picked up his phone and or returned calls immediately. He made me feel comfortable with the process. I spent 6 months looking and he was consistent the ...A+ This is the type of person that cares not only about others but about what he does for a living. I was a first time buyer and you can only imagine the amount of questions I was asking. Justin took the time to walk me through everything actually picked up his phone and or returned calls immediately. He made me feel comfortable with the process. I spent 6 months looking and he was consistent the entire time, helped with credits and I ended up only having to come up with 9,000 for down and to close seller didnt pick up closing cost. Rocket Mortgage is probably best priced loan company out there and Justin has Extraordinary customer service 5☆Read MoreRead Less
Genner Hunter
Brian was very attentive and proactive. I would recommend him to anyone needing a loan specialist.