Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Dana Williams
She was very patient and helpful
Gene Dotson
Pleasant to deal with and efficient
Hannah Gordon
I couldn't have asked for a better person to help me with my first home purchase. Chis was there to answer every silly question I had along the way, and I'm so thankful for the knowledgeable assistance he provided. It was fun working with him, too! He's a tremendous asset to Rocket Mortgage!
John Kraus
Jake Cerqua has been a blessing from the first day we met on the phone. As a representative of Rocket Mortgage, Jake and his Detroit team (Nick and Melissa) were honest, courteous, friendly and informative. They are professional. We always knew where we were in the process. There were no surprises. Before Jake, we were afraid to answer the phone because of creditors calling and threatening us. ...Jake Cerqua has been a blessing from the first day we met on the phone. As a representative of Rocket Mortgage, Jake and his Detroit team (Nick and Melissa) were honest, courteous, friendly and informative. They are professional. We always knew where we were in the process. There were no surprises. Before Jake, we were afraid to answer the phone because of creditors calling and threatening us. After Jake and the great folks at Qicken, we answer all calls with confidence. During Mass this morning, we prayed for Jake and the folks at Rocket Mortgage. We feel blessed. Thank you Jake.Read MoreRead Less
Theresa Grzesiak
It was a pleasure working with Chris. He is very responsive, knowledgeable, and friendly. He helped make the process seem effortless.
Bill Twomey
Excellent service by Mike. Very responsive and definitely found me the best terms.
Deborah Mayhew
One more time. Nicholas was the kind of person every company dreams of having and so few companies do. Professional, knowledgeable, compassionate/empathetic and completely dedicated to not only his responsibilities but also to the Rocket Mortgage. The only complaint I have is that he was not my point of contact throughout the whole process. It would have been nice and less stress provoking if,...One more time. Nicholas was the kind of person every company dreams of having and so few companies do. Professional, knowledgeable, compassionate/empathetic and completely dedicated to not only his responsibilities but also to the Rocket Mortgage. The only complaint I have is that he was not my point of contact throughout the whole process. It would have been nice and less stress provoking if, instead of three (or maybe four) different people calling me asking for information I had already provided to someone else. I might add that Nicholas was the person who received the irate phone calls for me when one of the other people called. He listened to me, which was nice and tried to fix whatever was upsetting me at the time. Hopefully someone will read this and recognize his contributions.Read MoreRead Less
David Benton
Shane was very attentive and helpful with good response times. Enjoyed working with him.
Barbara Kamphefner
Harry listened to my concerns and handled my requests very professionally. He made me feel like finally here was someone who would be offer to secure a refinancing loan even though I was retired and did not have too much of an incoming income.
Travis Tuberg
Dom really helped me out. I hate refinancing to the degree that I avoided it. The process of gathering all that information, sending and receiving all those faxes and all the signatures really turned me off to the process. Dom kept that to a bare minimum and the electronic signaturing was absolutely perfect. If for some reason this story relates to you, Better call Dom.