Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Brittany Thomas
Always nice and polite to work with.
Jerry Whaley
Thanks Jenny it's because of you I was able to buy my first home.. I could sit here all day and tell you how amazing Jenny was thru the whole process she is very knowledgeable and explained everything very Clearly so you always know what you need to do.. I sometimes called her a half dozen times a day if not more and she always responded back quickly..I feel blessed to be able to have Jenny as my ...Thanks Jenny it's because of you I was able to buy my first home.. I could sit here all day and tell you how amazing Jenny was thru the whole process she is very knowledgeable and explained everything very Clearly so you always know what you need to do.. I sometimes called her a half dozen times a day if not more and she always responded back quickly..I feel blessed to be able to have Jenny as my mortgage specialist I wish I could give you move than 5 stars..so do yourself a favor and call Jenny if she was able to help me I guarantee she can help you..Rocket Mortgages should feel very lucky to have you Jenny Read MoreRead Less
Tracey Cavanaugh
Mallory is top notch! We have tried to refiance our house numerous times but never could. Mallory helped us get over some hurdles and finally get a great interest rate that we deserve. She kept us up to date during the whole process. She went above and beyond to help us. She kept in touch with us even when the application had moved to another person. Any one would be lucky to have her knowledge ...Mallory is top notch! We have tried to refiance our house numerous times but never could. Mallory helped us get over some hurdles and finally get a great interest rate that we deserve. She kept us up to date during the whole process. She went above and beyond to help us. She kept in touch with us even when the application had moved to another person. Any one would be lucky to have her knowledge available during this process. I can't express enough gratitude towards her. Excellent experience!Read MoreRead Less
Carisia Switala
Joe is a terrific financial expert who made me feel confident doing business with Rocket Mortgage! I highly recommend him!
Greg Lewis
Nate was delightful to work with and professional in all aspects of our interactions. He worked diligently to find the best loan for our particular situation. I would happily work with him again and would refer others to him as well.
Price Billy
extremely attentive to my individual needs in every way , as well as accurately informing me of all the processes involved in refinancing my mortgage.... even to include time frames...making this a seamless experience....
Dawn Burch
Patrick answered my questioned very efficiently and was very friendly.
Joel Gabele
Rocket Mortgage has developed such a well-streamlined process and provided such a solid framework of professionals throughout the loan origination phases that I cannot see myself working with another institution. For me, the whole process starts off with Jill Patel. I have worked with Jill on three previous loans. Jill has always been there to answer questions before, during, and even after the...Rocket Mortgage has developed such a well-streamlined process and provided such a solid framework of professionals throughout the loan origination phases that I cannot see myself working with another institution. For me, the whole process starts off with Jill Patel. I have worked with Jill on three previous loans. Jill has always been there to answer questions before, during, and even after the loan process. She is always prompt, always professional, and always personable. She is also always checking-in throughout the process to make sure the experience is going well and that everything is in order. Her attention to client service is probably some of the best that I have experienced. I cannot see myself going to anyone else to answer my financing questions or handle my loans.

Great Job Jill!

Joel Gabele, Stow OHRead MoreRead Less
I started with Rocket Mortgage simply because it worked with my schedule. I work odd hours and they allow for most of the mortgage process to be completed online, so it worked for me. I thought that surely, with everything being done online, the service would suffer. I was BLOWN AWAY however, it was the exact opposite. Michelle was spectacular every step of the ways she kept every single deadline,...I started with Rocket Mortgage simply because it worked with my schedule. I work odd hours and they allow for most of the mortgage process to be completed online, so it worked for me. I thought that surely, with everything being done online, the service would suffer. I was BLOWN AWAY however, it was the exact opposite. Michelle was spectacular every step of the ways she kept every single deadline, left message with necessary information when I was busy, and checked in with me even when her step of the process was finished. Absolutely wonderful experience all around, the next time I buy, I hope I can luck out and have her again!!Read MoreRead Less
Mano Clouden
Dan was very instrumental in making sure my application was taken cared of after experiencing some delay . I was able to speak to him personally and he got back to me with info on time as promised.