Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Karen Rogers
Suzy provided excellent customer service in the initial stages of my mortgage shopping. She was patient in explaining all my options, and her answers were easy to understand. She followed up with phone calls to be sure I had all the information I need.
Owen Beattie
Shane was extremely helpful, knowledgeable and professional through the entire process. What began as an online chat, converted into a full sales cycle for our first homeloan with Quick Loans. What really encouraged us was Shane's knowledge and excellent customer service through the entire process.

Also, his available was ridiculous, writing back to text messages, or returning phone calls even on ...Shane was extremely helpful, knowledgeable and professional through the entire process. What began as an online chat, converted into a full sales cycle for our first homeloan with Quick Loans. What really encouraged us was Shane's knowledge and excellent customer service through the entire process.

Also, his available was ridiculous, writing back to text messages, or returning phone calls even on weekends as our purchasing process went through...

10/10Read MoreRead Less
Kristy White
Jenny was absolutely amazing from processing my preapproval letter to following up throughout the entire loan process. She even responded to messages while she was on vacation and after hours. I was so impressed with her professionalism and personal attentiveness. I have already recommended Jenny to friends and family , as well as Rocket Mortgage for the simple and straightforward process. We ...Jenny was absolutely amazing from processing my preapproval letter to following up throughout the entire loan process. She even responded to messages while she was on vacation and after hours. I was so impressed with her professionalism and personal attentiveness. I have already recommended Jenny to friends and family , as well as Rocket Mortgage for the simple and straightforward process. We closed in under 30 days, start to finish.Read MoreRead Less
Icon Crawford
Shane was very friendly and helpful. He was also very responsive. Whenever I had a question, I could send him an email and he would quickly respond with either an answer or an attempt to set up a phone call. The overall Rocket Mortgage experience was easy and seamless. The Rocket Mortgage site also gave me easy access to Shane and the rest of the team in addition to keeping me updated on where ...Shane was very friendly and helpful. He was also very responsive. Whenever I had a question, I could send him an email and he would quickly respond with either an answer or an attempt to set up a phone call. The overall Rocket Mortgage experience was easy and seamless. The Rocket Mortgage site also gave me easy access to Shane and the rest of the team in addition to keeping me updated on where they were in the process.Read MoreRead Less
Keely Mcswigan-Czartorski
Creigton is very professional and has an acute attention to detail. Creighton is an all-around team player who I would recommend to anyone!
Peter Lovley
James did a great job walking us all the way through the process. I would certainly recommend calling him!
Jo Ann Gurley
Carl was very helpful to us in securing our loan. It was a pleasure working with him. The whole process went so smoothly, we were happily surprised. I would recommend to anyone.
Sandra Quinn
Adam did an excellent job securing our mortgage. He was hard working, honest and was always available to answer my questions. My mortgage process went smoothly because of him. If we ever refinance or buy another house, I will definitely call him.
Marie Tumbokon Fuller
Sarah has been the best agent I have dealt with as far as home refinancing needs are concerned. She has helped not just my husband and I but also my parents with their own home refinancing needs. That alone speaks for itself on how Sarah generously took care of us. I wouldn't be calling her back if she didn't deliver such quality service. If all agents were like Sarah, a client's frustration with ...Sarah has been the best agent I have dealt with as far as home refinancing needs are concerned. She has helped not just my husband and I but also my parents with their own home refinancing needs. That alone speaks for itself on how Sarah generously took care of us. I wouldn't be calling her back if she didn't deliver such quality service. If all agents were like Sarah, a client's frustration with such a huge life decision, will be non existent. Thank you Sarah.Read MoreRead Less
Teri Fasulko
Sarah was fantastic! Sarah responded to all of our questions very promptly. So prompt when others didn't respond like she did I often wrote Sarah for assistance. She got right on it! Thank you Sarah for making our loan process easy!