Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Phil Kuch
Working through the mortgage re-finance process with Suzy was a pleasure. She was very knowledgable and professional. And by the end of the process, it was almost as if Suzy had become a new friend! Can't ask for more than that.
Shane McKinley
David answered the phone when I called Rocket Mortgage and he was great from the beginning! Very informative, knew what he was talking about, and quick to respond to all my questions! He saved me a great deal of money by refinancing my home for me and was a total professional at what he did!
Robin Tully
David was great to work with, a real professional. He provided excellent customer service, timely updates, and closed our loan in a very short period! We'll definitely be going back to Rocket Mortgage for our next loan too!
Gordon Mayer
Suzy was our banker for multiple refinancings. The things I appreciate most about Suzy are that she took the initiative to contact me when interest rates were favorable, and she completely pursued each and every detail so that we had a successful and timely closing. I plan to do every future financing with Suzy.
Matthew Lee
Good guy:)
Lee Cook
Good
Heidi Hanson Kluesner
I worked with Greg on 2 separate occasions. Both times he was ver helpful, professional and knowledgeable. I called him numerous times where I had to leave a message and always received a call back in a timely manner. He was good about answering all my questions. Both my experiences with Greg were positive and exceeded my expectations.
James Himes
Troy was great to work with, he answered all my questions, and explained all the processes to me.

This was my first loan for a house, it was confusing, sometimes, but troy walked me through it.
Lacey McDougal
Mr. Childress was my loan specialist from Rocket Mortgage. He makes himself available virtually 24/7 to answer questions. He never leaves a question unanswered. I would recomend using Chris to anyone looking to make the home loan process as painless as possible!
Brian Bellows
Sumer was a very pleasant person to work with as we walked through the refinance of my existing 30 mortgage into a lower interest 15 year mortage. We were dealt a curve ball when our house didn't appraise at the required value to roll both our primary and our LOC into one shorter term mortgage. Though I wasn't pleasant to deal with after receiving this news, she maintained her composure and ...Sumer was a very pleasant person to work with as we walked through the refinance of my existing 30 mortgage into a lower interest 15 year mortage. We were dealt a curve ball when our house didn't appraise at the required value to roll both our primary and our LOC into one shorter term mortgage. Though I wasn't pleasant to deal with after receiving this news, she maintained her composure and really worked hard to find a package that would help at least lower our interest rate on the primary and shorten the term, thus saving us a considerable amount of money over the life of the loan.
Throughout the process Sumer provided me with a couple of options to consider and was very thorough in walking me through how these options would roll themselves out over time. She was a very professional and pleasant person to deal with and I appreciate her willingness to look past my frustration and push forward in such a way that I honestly could see the value in the process of refinancing. We are already seeing a rapid reduction in our principle balance.Read MoreRead Less