Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Clifford West
I met jay over the phone when I called Rocket Mortgage about refinancing my mortgage. Jay took interest in my mortgage needs, taking time to answer my questions, especially about the fact that the mortgage was under water. Jay kept in constant contact with me throughout the application and review process, giving me tips to keep up or stay ahead of the process. Jay even got involved to help me ...I met jay over the phone when I called Rocket Mortgage about refinancing my mortgage. Jay took interest in my mortgage needs, taking time to answer my questions, especially about the fact that the mortgage was under water. Jay kept in constant contact with me throughout the application and review process, giving me tips to keep up or stay ahead of the process. Jay even got involved to help me negotiate with a second mortgage holder, getting them to remain secondary. Jay was very helpful, and very quick in getting back with me when I had a question, something that one doesn't see much of today.Read MoreRead Less
Martin Tsou
Michael was extremely responsive and always professional. My experience with Michael during our loan process was very pleasant.
David Elsey
I've worked with David on a few loans and have always found him to be helpful, courteous, and prompt. His service was outstanding and we will keep coming back for our mortgage needs.
Shelly Rashid Suich
Jay is very thorough, runs a great loan process and quickly responds to any questions. He made our transaction very smooth. Great job! We would highly recommend! Bela and Shelly Suich
Mike Chaplin
Michael presented me with several options tailored to my needs when I called to get a loan. He also guided me through the loan process, making it very easy to get my new loan.
Kyle David
I have gone through two work relocation's in the past three years. For the first relocation, I was contacted by three mortgage companies. One of them was Dana Staniec with Rocket Mortgage. Until that time, I had no knowledge of Rocket Mortgage. Dana made me very comfortable with moving forward with Rocket Mortgage. Throughout the entire process, Dana provided such great service for our ...I have gone through two work relocation's in the past three years. For the first relocation, I was contacted by three mortgage companies. One of them was Dana Staniec with Rocket Mortgage. Until that time, I had no knowledge of Rocket Mortgage. Dana made me very comfortable with moving forward with Rocket Mortgage. Throughout the entire process, Dana provided such great service for our relocation. She answered every question (and I had a lot) immediately. I truly felt that Dana had my best interest in mind at all times. About a year and half later, I relied on Dana for a refinance on the same loan. Shortly after my refinancing, I had to relocate for work again. There was no question as to who we would use for our relocation process. Again, Dana exceeded my expectations. Dana is such a pleasure to work with, that I have recommended her to others any chance I get. If I am to ever move again, I know who I am calling.Read MoreRead Less
Tom VanderLaan
Using the real estate assets we had, 4 income properties and our primary home, Jay helped us find a solution to allow us to take advantage of the low interest rates. Our primary house was underwater and a jumbo loan even though we have owned the house for 12 years. Working with Jay, we restructured our personal balance sheet to pull equity out of our income properties to pay down our primary ...Using the real estate assets we had, 4 income properties and our primary home, Jay helped us find a solution to allow us to take advantage of the low interest rates. Our primary house was underwater and a jumbo loan even though we have owned the house for 12 years. Working with Jay, we restructured our personal balance sheet to pull equity out of our income properties to pay down our primary mortgage. The end result was lower interest rates, lower monthly payments and a plan to have everything paid off in 15 years. It not only saved us money on a monthly basis, it also helped bolster our retirement plans. Everyone else we tried to work with just put us off with a "sorry." Jay found a solution.Read MoreRead Less
Frances Alvino
Michael was so extremely accessable during my refinance! No sooner would I send off an email than my phone would ring and he was there to answer whatever questions I had! In addition, he explained the more complicated aspects of the refinance in a way that was easy to understand. In addition, Micheal is a friendly and polite individual. I greatly appreciated the way he helped me with my ...Michael was so extremely accessable during my refinance! No sooner would I send off an email than my phone would ring and he was there to answer whatever questions I had! In addition, he explained the more complicated aspects of the refinance in a way that was easy to understand. In addition, Micheal is a friendly and polite individual. I greatly appreciated the way he helped me with my refinance! Everything went smoothly, without a glitch!Read MoreRead Less
Hillel Naon
Efficient, reliable, a pleasure to work with.
Great cutomer service!!
Fred Heiler
Dave was extremely helpful in obtaining a mortgage in a very timely manner. He had a prompt answers to any questions we had. Was very pleased with our dealings with all the Rocket Mortgage staff. We got our mortgage quicker than some of our friend who had started the process through another firm several weeks earlier.