Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Michele Edwards
As an agent, you always hope to have an experienced, prompt and professional loan officer handling the loan process and thankfully, that is what I've gotten each and every time I worked with Josh. He returns calls promptly, he works with a sense of urgency and concern for getting the deal done. He is knowledgeable, very personable and his communications, either via phone, text or email, with ...As an agent, you always hope to have an experienced, prompt and professional loan officer handling the loan process and thankfully, that is what I've gotten each and every time I worked with Josh. He returns calls promptly, he works with a sense of urgency and concern for getting the deal done. He is knowledgeable, very personable and his communications, either via phone, text or email, with myself and the customer was always professional and clear. I would recommend Josh to my customers without hesitation!Read MoreRead Less
Andrew Shafer
I have had the pleasure of working with Adam on several occasions, and as a licensed realtor, he is by far one of the best people I have had the opportunity to work with. I highly recommend Adam, as he was always readily available and always responded in a timely manner, if any questions arose during the loan process. I hope to work more with Adam in the future.
Sarah McCarty Morgan
Adam was a great help through this process. Anytime I had a question I could fire it off and he work to get me the answer I needed. I work midnights and getting people to understand that is not always easy. He was very respectful of my schedule and even answered me via email at 1:30AM! Adam also worked with my realtor to make sure that I could close on the house as soon as possible. We would ...Adam was a great help through this process. Anytime I had a question I could fire it off and he work to get me the answer I needed. I work midnights and getting people to understand that is not always easy. He was very respectful of my schedule and even answered me via email at 1:30AM! Adam also worked with my realtor to make sure that I could close on the house as soon as possible. We would reccomend Adam to anyone we know looking to get a mortgage. Read MoreRead Less
Chad Hedgepeth
Great job guiding me through process.
Marsha Anderson
Peter was very good about explaining everything. He helped us through the times that we were totally
Marc Geer
Working with Adam was truly a pleasure and what was quite comforting was that he worked with us throughout the entire process, navigated all issues and responded to all questions almost immediately. From a personal perspective, I hate surprises, and in fairness to him there were none - he is somebody with great integrity. The numbers he communicated to us early in the process were pretty much spot...Working with Adam was truly a pleasure and what was quite comforting was that he worked with us throughout the entire process, navigated all issues and responded to all questions almost immediately. From a personal perspective, I hate surprises, and in fairness to him there were none - he is somebody with great integrity. The numbers he communicated to us early in the process were pretty much spot on come closing. I would definitely call on him as my first choice for my next purchase.Read MoreRead Less
Allen Cowan
Kory is very knowledgeable about the loan mechanics. He reviewed my needs and got us in the right direction. He was quick to respond to my needs my email and was always available by phone when needed. Made the process easy and responsive,
Norm VanNostrand
The greatest compliment I can give Keira is that she always was there for us and was a woman of her word. If she said something was going to happen (email, phone call, paperwork, etc.) it happened and almost on or before the deadline. She represents Rocket Mortgage with integrity and has a work ethic that is second to none.

Our first contact with Rocket Mortgage was to simply inquire about a loan ...The greatest compliment I can give Keira is that she always was there for us and was a woman of her word. If she said something was going to happen (email, phone call, paperwork, etc.) it happened and almost on or before the deadline. She represents Rocket Mortgage with integrity and has a work ethic that is second to none.

Our first contact with Rocket Mortgage was to simply inquire about a loan and to see if Rocket Mortgage could help us. We had talked to 5 banks locally and without doing anything other than having a brief phone conversation with me, told me there would be no way they would make a loan or that it would be conditional on us selling our previous home. Keira and I talked for about 10 minutes she asked me to apply and see what could be done. After we went through the initial application and she told she would see what was available and call me back later that afternoon at a set time. She did just that and took the time to explain the type of loan, the process that Rocket Mortgage would follow and how to set up our Rocket Mortgage.com account so that we could file all the required paper work. I spent the better part of an hour on the phone with her and she answered every question and addressed every concern I had. It was like that every time we talked, if there was a need for a return phone call, she would say can I call about (insert time) and every time she called back usually before the time she told me.

I would not hesitate to refer anyone to Keira and share my experiences with them.
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Ashlan Cina
Adam was by far the most dialed number throughout the process. Always made himself available for questions, concerns etc. regardless of the team that was supposed to be handling that stage of the deal. If he doesn't know FOR SURE, he wil find out. I felt I was in good hands with Adam and he far exceeded my expectations not only in reliability, but dedication to exemplary customer sevice and all...Adam was by far the most dialed number throughout the process. Always made himself available for questions, concerns etc. regardless of the team that was supposed to be handling that stage of the deal. If he doesn't know FOR SURE, he wil find out. I felt I was in good hands with Adam and he far exceeded my expectations not only in reliability, but dedication to exemplary customer sevice and all that entails... from willingness to listen and understand your needs to simply checking in to make sure everything is going okay and doing it in a very short timeframe, usually within minutes. Adam has my vote! Can't say enough to stress his value! He will be getting any reference I have in the future without a doubt.Read MoreRead Less
Amanda Wonsowicz
As a first time home buyer, Josh was very helpful throughout the whole process. He made sure I understood everything with the loan process and walked me through any questions I had, while maintaining a professional relationship. His knowledge and understanding of the process relieved any stress behind it, which let me focus on the excitement of the home searching. He was always available if ...As a first time home buyer, Josh was very helpful throughout the whole process. He made sure I understood everything with the loan process and walked me through any questions I had, while maintaining a professional relationship. His knowledge and understanding of the process relieved any stress behind it, which let me focus on the excitement of the home searching. He was always available if needed for anything. I will continue to use to Josh in the future and would recommend his services for any home buyer.Read MoreRead Less