Andrew was very responsive and efficients in all my dealings with him.
The process was much less painful that I had expected and Andrew and everyone he put me in contact with was very friendly, helpful and professional.
I would not hesitate to recommend Andrew to friends and family thinking of refinancing a home.
Alyse Hill
Alyse Hill
551
Chris was amazing! This was one of the best customer service experiences I have had with any company ever. He called me within a fifteen minutes of submitting my original request for information on refinancing. He was always available to answer questions and worked around my husbands and my schedules to set up phone calls at times which were convenient for us. We were able to easily refinance our ...Chris was amazing! This was one of the best customer service experiences I have had with any company ever. He called me within a fifteen minutes of submitting my original request for information on refinancing. He was always available to answer questions and worked around my husbands and my schedules to set up phone calls at times which were convenient for us. We were able to easily refinance our home to remove our PMI and pull money out and now I will be getting the bathroom and backyard of my dreams.Read MoreRead Less
Gary Hilton
Gary Hilton
551
Kristina far exceeded my expectations when I was going thru the process of obtaining a home loan; her knowledge and professionalism really made the process easy and stress free.
Elizabeth Gray
Elizabeth Gray
551
Mr Rice has been very helpful through the loan process. I would highly recommend him to others who are looking to get a mortgage. :)
Kerri Lobb-Haffner
Kerri Lobb-Haffner
551
Dom was persistent and knowledgable.
Cindy Atherholt
Cindy Atherholt
551
We have done this several times, and this by far was the most smoothly run mortgage process we ever experienced! Michael was on top of moving the application along the entire time. Many times, he had the requested info in hand even before we had it to send him! With service like this, it's easy to see Michael treats you as a valued client, not just a number. Thanks, Michael!
Sherrie Harris
Sherrie Harris
551
Dom is a no nonsense loan facilitator. He is specific in his steps & works hard on behalf of his clients!! Dom has now facilitated 2 loans for us.
John-Michael Archer
John-Michael Archer
551
Michael literally saved our home purchase. After a failed attempt by CitiMortgage due to their own mistakes, Michael stepped in and quickly relieved the anxiety of attempting to close on a home in which we had placed a significant down in earnest money and had already moved into. He was upfront on the expectations from us as the buyers and proactively kept us updated throughout the entire ...Michael literally saved our home purchase. After a failed attempt by CitiMortgage due to their own mistakes, Michael stepped in and quickly relieved the anxiety of attempting to close on a home in which we had placed a significant down in earnest money and had already moved into. He was upfront on the expectations from us as the buyers and proactively kept us updated throughout the entire process. We closed on time and I will always refer Michael and Rocket Mortgage as a lender who holds to their commitments with a genuine customer focus. He and Rocket Mortgage provided the best service of my 8 relocations. Read MoreRead Less
Patty Rhoden
Patty Rhoden
551
Nathan was a pleasure to work with. What impressed me the most was his availability. He worked around my schedule which was very much appreciated! He was incredibly responsive, and he advocates for his customers if things don't go perfectly. I would work with him again in a heartbeat. Thank you Nathan!
Poco Davis
Poco Davis
551
John went above and beyond to assist me in refinancing my home. He is very compassionate about his job and treated me like family. He was always there to answer questions and explain. I can not remember another experience that went so smoothly and was fun as John made it that. thank you John
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