Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Joe Candiano
Super streamlined process, Sammy was easily accessible and so helpful!
David Hannan
Alec was fantastic to work with throughout the entire mortgage process. He was always available when I had questions, explained everything clearly, and made what could have been a stressful experience feel simple and manageable. He was responsive, knowledgeable, and genuinely cared about helping me every step of the way. I couldn’t have asked for a better person to have in my corner. Highly ...Alec was fantastic to work with throughout the entire mortgage process. He was always available when I had questions, explained everything clearly, and made what could have been a stressful experience feel simple and manageable. He was responsive, knowledgeable, and genuinely cared about helping me every step of the way. I couldn’t have asked for a better person to have in my corner. Highly recommend Alec!Read MoreRead Less
Jake Shippee
I was very happy and impressed with Joe’s professionalism, responsiveness, and sense of urgency throughout the entire loan process. I highly recommend him.
AJ Ghostz
Lack of communication, first time using Rocket Mortgage will never use them again
Jennifer Hanchey
Reply from Jennifer Hanchey:

Thank you for taking the time to leave a review. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where we could have better assisted you. We were unable to locate your file but certainly want to make sure your concerns are addressed. Please reach out to Client Relations at 313-373-4576...Thank you for taking the time to leave a review. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where we could have better assisted you. We were unable to locate your file but certainly want to make sure your concerns are addressed. Please reach out to Client Relations at 313-373-4576 if you would like to discuss this furtherRead MoreRead Less

tommy
Brian knows how to get things done . I never thought it would be as easy as it was . Thanks Brian
Greg
Michele went above and beyond to get my loan refinanced! I was told by several people that because of my situation that my loan would never make it to closing, but Michele assured me she would make it happen and she stuck to her word! Michele has to be the best person Rocket mortgage has! If I needed anything she responded quickly via phone or email. Thank you so much Michele, you are the best!
Eray Aksit
Andrea is compassionate towards the needs of her clients. This makes any experience with her more human interaction than just scripted contact.
Dawn Sarro
Brian reached out to me after I submitted an online inquiry and quickly demonstrated that a Home Equity loan would be a better fit for my needs than the product I was considering with another lender. Since my primary mortgage is with Rocket, I was already familiar with their outstanding customer service, and Brian certainly lived up to that reputation.

He guided me through the process, answered all...Brian reached out to me after I submitted an online inquiry and quickly demonstrated that a Home Equity loan would be a better fit for my needs than the product I was considering with another lender. Since my primary mortgage is with Rocket, I was already familiar with their outstanding customer service, and Brian certainly lived up to that reputation.

He guided me through the process, answered all of my questions, and secured approval for my application quickly. The entire process was handled professionally and efficiently by Brian and the Rocket team, resulting in a smooth and timely closing.

Brian was a pleasure to work with. He was knowledgeable, responsive, and encouraging throughout the process. I truly appreciated his expertise and commitment to finding the right solution for me. I would not hesitate to work with him again in the future and highly recommend him to anyone considering a home loan. Thank you, Brian!Read MoreRead Less
Adrian Miller
We recently purchased a home with Spencer, and after having experienced the many trials life can sometimes throw at us, Spencer was there to save the day! He and his team were both knowledgeable and understanding, going above and beyond to not only secure us the most perfect home imaginable, but also to see us all the way to the closing table in record time with a confidence and handle over his ...We recently purchased a home with Spencer, and after having experienced the many trials life can sometimes throw at us, Spencer was there to save the day! He and his team were both knowledgeable and understanding, going above and beyond to not only secure us the most perfect home imaginable, but also to see us all the way to the closing table in record time with a confidence and handle over his profession that I believe anyone would he hard pressed to find anywhere else! Would definitely recommend to family and friends, and would enjoy working with him and his team at Rocket Mortgage again in the future! THANK YOU!Read MoreRead Less
Frank Lievano
Derek is amazing! He is fast, knowledgeable, and was readily available to answer questions. He makes you feel like you got someone on your side fighting for you and your goals. Cannot recommend him enough, thank you Derek!