I thought Nicholas did a great job. He explained everything to me and there were no surprises. In fact I have been telling everyone that I get into a discussion about refinancing to call him and he will take care of you. There were others that I spoke to outside of Rocket Mortgage that told me he would never follow through and that I would not have a good experience. We they were all wrong.
Christina LaBeau
Christina LaBeau
551
He answered very question with an answer I could understand
Amadou Jallow
Amadou Jallow
551
John was very helpful and explained the loan process very well. He has kept me informed all throughout the process. I am glad that my loan is with Rocket Mortgage.
Krista Hartsell
Krista Hartsell
551
Ryan is great. He knows what he's talking about and he explains it in a way that is easy to understand and in doing so gains and maintains your trust. Ryan is prompt in dealing with his clients and takes care of business in a very nice and professional manner. After my personal experience with him, I highly recommend him. You won't be disappointed.
Deanna Keyawa
Deanna Keyawa
551
Charles was just a phone call away. He was always personable and handle my questions with professionalism.
Asbel Corrales
Asbel Corrales
551
The experience was great! There was plenty of follow-up, information and help all the way!
Kathleen Wilcox-Mcintire
Kathleen Wilcox-Mcintire
551
It was wonderful working with James on our loan. He was very patient and understanding with me as I asked quite a few questions. Also, he kept me fully appraised of every step taking place and made sure I was comfortable throughout our transactions. He was absolutely wonderful!
Alan McDaniel
Alan McDaniel
551
Sarah was a wonderful and integral part of the team at Rocket Mortgage that, during an incredibly difficult time in my life, took the fear and worry of refinancing my home away from me. Literally, if they had not been willing and able to go out of their way for me, I doubt if I would be living in the home that I have lived in since 1992. The home that was my family's "Dream Home". If, at the time ...Sarah was a wonderful and integral part of the team at Rocket Mortgage that, during an incredibly difficult time in my life, took the fear and worry of refinancing my home away from me. Literally, if they had not been willing and able to go out of their way for me, I doubt if I would be living in the home that I have lived in since 1992. The home that was my family's "Dream Home". If, at the time in 2015 that I was, emotionally and financially, as close to rock bottom as I have ever been, they could not have helped me, I truly don't know where I would be now. I am internally grateful!Read MoreRead Less
Richard Blackerby
Richard Blackerby
551
Ryan went the extra mile making sure I qualified. He also made sure I had the best they had to offer that fit my needs.
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