Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Tiffany Presley
I did not have a good experience with Connor. He did not seem to be customer focused. Instead, he would rush me off the phone. He seemed bothered and annoyed every time I called him about something. I do not think he is a reflection of Rocket Mortgage, however. I have worked with many others who were EXTREMELY helpful. I think Connor just wants to collect his commission check and go home. I would ...I did not have a good experience with Connor. He did not seem to be customer focused. Instead, he would rush me off the phone. He seemed bothered and annoyed every time I called him about something. I do not think he is a reflection of Rocket Mortgage, however. I have worked with many others who were EXTREMELY helpful. I think Connor just wants to collect his commission check and go home. I would not want him being the face of my company or interacting with my customers. If it were not for another Rocket Mortgage employee, Tony, I would have taken my business elsewhere. Connor is simply awful.Read MoreRead Less
Connor Learman
Reply from Connor Learman:

Dear Tiffany,

Thank you for your review. As a Licensed Expert it is my priority to meet your loan goals. I strive to help my clients achieve financial stability by providing the best offer I can. We value each client and would hate to see you walk away. I wanted to sincerely apologize if there was an opportunity where I could have approached this situation better. Please let me know if there is ...Dear Tiffany,

Thank you for your review. As a Licensed Expert it is my priority to meet your loan goals. I strive to help my clients achieve financial stability by providing the best offer I can. We value each client and would hate to see you walk away. I wanted to sincerely apologize if there was an opportunity where I could have approached this situation better. Please let me know if there is anything I can do for you in the future. It will be my pleasure to assist if given the opportunity to re-earn your trust.Read MoreRead Less

Caleb Lafleur
Mrs Tatyana is  an amazing person. She help me throughout the process of buying my first home. She is very knowledgeable, professional, and knew the answer to every question I had to ask. As a first time home buyer I was a little nervous and Tatyana made everything smooth and stress-free, she keeping me updated in every step of the way. She went above and beyond to make sure I was comfortable and ...Mrs Tatyana is  an amazing person. She help me throughout the process of buying my first home. She is very knowledgeable, professional, and knew the answer to every question I had to ask. As a first time home buyer I was a little nervous and Tatyana made everything smooth and stress-free, she keeping me updated in every step of the way. She went above and beyond to make sure I was comfortable and understood all my needs.

Thanks you TatyanaRead MoreRead Less
Solo J
Tyler was helpful, responsive, and professional throughout the entire mortgage process. He made himself available to answer our questions and provided clear, thoughtful insight at every step. We truly appreciated his guidance and support.
Troy Ross
An exceptional mortgage professional! He combines deep knowledge with genuine care, exploring every option to ensure the best possible outcome. His dedication to setting clients up for long-term success is unmatched. He will always be my trusted go-to expert.
Pete Gilbert
Alyssa was great - I've closed on 4 homes in Florida and this was my best experience by far. She was quick, knowledgeable, and thorough in all she did.
Ismael Velazquez
Abe has helped me with every step of the way. He's a great agent.
shauna coffelt
Helpful, efficient and very knowledgeable. Made the process very smooth. Thank you for all your help in the process.
John Essad
After a long and sometimes frustrating home search, our purchase came together quickly—and we couldn’t have asked for a better mortgage banker than Jeff Krinsky to guide us through it. From the moment we had an accepted offer, he jumped into action with professionalism, speed, and a calm confidence that made all the difference.

Jeff was incredibly responsive, keeping us informed at every step and ...After a long and sometimes frustrating home search, our purchase came together quickly—and we couldn’t have asked for a better mortgage banker than Jeff Krinsky to guide us through it. From the moment we had an accepted offer, he jumped into action with professionalism, speed, and a calm confidence that made all the difference.

Jeff was incredibly responsive, keeping us informed at every step and making sure all documentation was handled promptly and accurately. Even with tight timelines, he ensured that everything stayed on track, and we closed without a hitch.

What stood out most was his ability to simplify the process and make us feel supported throughout. It’s rare to find someone who combines deep expertise with genuine care for their clients, and Jeff delivered on both fronts.

Highly recommend him to anyone looking for a mortgage professional who can handle complex situations with ease and deliver outstanding results.Read MoreRead Less
John Franklin
This is our 4th mortgage with Rocket.
as usual, the whole team was great.
Responsive and very pleasant to work with.

Thanks to all!
HOLLY HUGHES
Matt was considerate and timely. He consistently reached out to me to check in on my home search process, he was able to flip from a conventional to VA loan for me seamlessly and he proactively worked with my real estate agent to ensure we had everything we needed to offer to our sellers.