Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Sandra Cosby
Scott was very professional, courteous and knowledgeable. He put me at ease and helped make the process less stressful. Thanks to the entire Rocket Mortgage Staff.
Jennifer Simpson
I contacted Brian after receiving a refinance offer in the mail from Rocket Mortgage. From the very start, Brian guaranteed that working with him and the Rocket Mortgage team would be a great experience. He went above and beyond to make sure that we were taken care of every step of the way. Even after our loan went to another department, he personally continued to follow up with me. He even called...I contacted Brian after receiving a refinance offer in the mail from Rocket Mortgage. From the very start, Brian guaranteed that working with him and the Rocket Mortgage team would be a great experience. He went above and beyond to make sure that we were taken care of every step of the way. Even after our loan went to another department, he personally continued to follow up with me. He even called me several months later just to make sure we were satisfied! Brian is true to his word, follows up quickly and has always done exactly what he said he would!! Read MoreRead Less
Serghei Prasol
Knowledgeable, reliable, accountable, professional, great communication and interpersonal skills, caring for and honest with his customers, FAST!
We were first time home buyers and were a bit concerned with and afraid of the entire process. We heard some scary stories about online mortgages, etc., etc. If you work with Mark - forget about all those stories. We did have a few other people working ...Knowledgeable, reliable, accountable, professional, great communication and interpersonal skills, caring for and honest with his customers, FAST!
We were first time home buyers and were a bit concerned with and afraid of the entire process. We heard some scary stories about online mortgages, etc., etc. If you work with Mark - forget about all those stories. We did have a few other people working with us (from reputable banks) but our experience working with Mark was the best! Mark would never miss a call from me (or would give me a call back if he was busy at that time), he would answer any (ANY!) questions we would have, he explained entire process to such details that we felt we were pro's in buying a house. He assisted us throughout entire process all the way to the closing and gave whatever support we had. We had no surprises whatsoever - the entire process was transparent and Mark would explain to us all the details. In addition to all this, Mark is very professional and nice person to deal with. Another impressing point: he VERY fast! We closed the deal on time and with Mark everything worked like watches - just trust him and follow his instructions. Although we've never met him in person, we felt like we can rely on and trust him - which we did and we never felt that we want to switch the agent. Overall - we had great experience and Mark was a great pleasure to work with! If we buy our next house we will go with Mark - no questions asked!Read MoreRead Less
Lesia Pruitt
My entire process was excellent service!
Tyrone Sowells
My home buying experience was made so much easier with the help of Rose Cobb. From the start she was there to answer any of the many questions I had. I thank you so much!
Annette Petro
Maggie made the loan process so much easier. She has a wonderful personality that makes you feel comfortable. Her knowledge of the types of loans available helped me to choose the one that was best for me. She is certainly a great asset to Rocket Mortgage! Thank you Maggie.
Chris Williams
Bruce is the man, he helped with every step of the process and left NO stone unturned. If you need to buy a home then Bruce Strong will have the keys in your hand quicker than you think! Great at his job, you can't go wrong with Bruce!
Hans Hokans
Jacob was a true professional in the way he handled my mortgage. He worked with me and dealt with my less than timely email responses by calling when it was something urgent. I am truly glad I went with Jacob and Rocket Mortgage for my first home mortgage.
Curtis Dye
Anthony was fast, friendly, and knowledgable. He helped me with the e-signatures, and made sure I knew exactly how to find my online accounts. Even after he passed me on to the next level I knew I could call him if necessary. He really was guaranteed to amaze.
Jessica Nutting
Brian and his whole team were fabulous from initial application to closing. Any questions I had during the way we're answered promptly and fully. I would gladly recommend them to anyone looking to purchase or refinance. I will be doing business with him in the future. Way to go