Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Mare Vaughan
Dustin was very thorough, polite and quick .
Bill Moore
Chris, you were very helpful with my refi. The online updates and status reports were great. I would certainly refer you to others and contact you with any future mortgage needs. Thank you
Mel Krohn
exceptionally professional and helpful
Justin Yoon
Chad was most helpful and made the process enjoyable.
Jack Woodward
Liliana was so helpful all along the pathway to getting my new mortgage. There were times when I would ask her for assistance in understanding something, and even if my question was not in her exact area (different workgroups in Rocket Mortgage) she would always either (1) know the answer, or (2) know who did. There were two times I did not find adequate answers from other Q people assigned to my ...Liliana was so helpful all along the pathway to getting my new mortgage. There were times when I would ask her for assistance in understanding something, and even if my question was not in her exact area (different workgroups in Rocket Mortgage) she would always either (1) know the answer, or (2) know who did. There were two times I did not find adequate answers from other Q people assigned to my mortgage and she would help when I called. In summary, she became my very able advisor and single-point (my decision) contact within Q. She was way above any normal level of helpful and friendly, on anyone's scale! Because I know Detroit, and where the Q officees are, we even shared comments about local eating establishments in the area. (Roasting Plant!) Nice to have a "real" person to help me, and NOT just another voice on the other end of the line. Liliana should be held up as an example of an employee that should be the standard of customer assistance and personal involvement.Read MoreRead Less
Chris Fangio
Very quick process and Brett was efficient and easy to work with. Will recommend him to friends and family looking for mortgage or refinance loans.
Tony Noble
Everyone has been very helpful in the process of preparing our loan. Appreciate all your help and this has been a great experience.
Athel Carter-Rivers
Nick Campbell and TaErica Hayes were both so instrumental in starting our loan and helping us reach the goal line in a timely manner.
Cheryl Wiggins
My husband and I had the pleasure of working with Bruce Strong for the purchase of our first home . Mr Strong pretty much held our hands and walked us through with such ease , he was always available to answer any questions . Bruce thank you so much !!!!
John Seay
This was one of our best experience we ever had with refinancing. Derek was easy to talk to, explain everything that was going to happen with this. I know God put him with us .thank you Derek for helping us. MR&MRS SEAY