Keira was fantastic through the entire process. She was also extremely patient with me as I was a first time home buyer and had many questions. There was a small issue right before closing but Keira was able to figure out the discrepency quickly and able to communicate all of the details to me. She had my trust throughout and I felt I could call her for anything.
Spencer Spencer
Spencer Spencer
551
Easily the best customer service I've ever experienced. Very thorough, and he calls when he says he will.
Keith Flora
Keith Flora
551
Guy is quick and easy to understand and very helpful. I would recommend his services to anyone needing to do a refi or first home buyer.
Jim Locke
Jim Locke
551
Very helpful. I never felt out of the loop
Andrew Shelley
Andrew Shelley
551
Pete was a sincere and reliable resource during my first home purchase. He was always available for every type of question I had, no matter how trivial.
Erin O'Neill
Erin O'Neill
551
Laura Millard kept me sane during the often stressful home buying process. She made herself available to answer questions via email or via phone whenever we had them (and I had plenty of ridiculous ones I am sure.) While remaining completely professional, Laura was also understanding, compassionate, caring, helpful and was able to relate to me as a mom, which was all the more helpful as we worked...Laura Millard kept me sane during the often stressful home buying process. She made herself available to answer questions via email or via phone whenever we had them (and I had plenty of ridiculous ones I am sure.) While remaining completely professional, Laura was also understanding, compassionate, caring, helpful and was able to relate to me as a mom, which was all the more helpful as we worked towards our loan, and I became more and more frazzled. Laura is an absolute asset to Rocket Mortgage, and I am grateful we had her in our corner to help us buy our home!Read MoreRead Less
Charlene Mohr
Charlene Mohr
551
Len was wonderful. He answered all my questions, and went into great detail with his answers. He was very knowledgeable. He treated me with respect, and didn't make me feel like I was a nuisance, no matter what I asked.
Gary Phillips
Gary Phillips
551
Cory was awesome! Being our first purchase I had so many questions and concerns but he was with me every step of the way. He made the process super smooth and easy. I felt like I had a friend in my corner battling for me so I could take it easy. It doesn't get much better than Cory, except for his choice in hockey teams!
Dana Darby
Dana Darby
551
Bianca was wonderful. She worked with us for over 3 years. She explained the process to us and she was available every time we had a question. Before the closing she called us and made sure we understood everything. Five stars to Bianca.
Pat McGoorty
Pat McGoorty
551
We loved working with James! He made a difficult and stressful process much easier. This was evidenced by James' professional behavior, technical knowledge and interpersonal skills. James exhibited strong communication skills! We especially valued his follow-up on the entire loan process. James made sure our concerns and questions were addressed in a timely manner. We will highly recommend ...We loved working with James! He made a difficult and stressful process much easier. This was evidenced by James' professional behavior, technical knowledge and interpersonal skills. James exhibited strong communication skills! We especially valued his follow-up on the entire loan process. James made sure our concerns and questions were addressed in a timely manner. We will highly recommend James to family and friends that are seeking home financing.Read MoreRead Less
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