Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Brian Bellows
Sumer was a very pleasant person to work with as we walked through the refinance of my existing 30 mortgage into a lower interest 15 year mortage. We were dealt a curve ball when our house didn't appraise at the required value to roll both our primary and our LOC into one shorter term mortgage. Though I wasn't pleasant to deal with after receiving this news, she maintained her composure and ...Sumer was a very pleasant person to work with as we walked through the refinance of my existing 30 mortgage into a lower interest 15 year mortage. We were dealt a curve ball when our house didn't appraise at the required value to roll both our primary and our LOC into one shorter term mortgage. Though I wasn't pleasant to deal with after receiving this news, she maintained her composure and really worked hard to find a package that would help at least lower our interest rate on the primary and shorten the term, thus saving us a considerable amount of money over the life of the loan.
Throughout the process Sumer provided me with a couple of options to consider and was very thorough in walking me through how these options would roll themselves out over time. She was a very professional and pleasant person to deal with and I appreciate her willingness to look past my frustration and push forward in such a way that I honestly could see the value in the process of refinancing. We are already seeing a rapid reduction in our principle balance.Read MoreRead Less
Larry Cloos
Chris was extremely helpful and professional throughout the process.
Jermaine Flennoy
Chris was very instrumental in my wife and I obtaining our loan. He is constantly communicating on timelines, due dates, and next steps. Because of Chris our loan closed on time. Chris was also able to obtain a favorable interest rate for us that was very competitive. We are thrilled with our new home thanks to Chris.
Walter Riley
Chris was exceptionally helpful and went above and beyond his requirement to help me succussfully obtain a mortgage.
Heather Tanner
Sumer
Beth Wright
I thought the whole experience and process with Sumer was great. If I had any questions they were immediately answered or solved. Her assistant was good also. My brother actually recommended her because his refi was so simple.

So was mine-thank God for the HARP.
Sheri Clark
Sumer was great every single time I spoke with her or emailed her. She was quick to respond and very knowledgeable. My experience with her would definitely make me want to use Rocket Mortgage again and to refer her to friends and family. Not a single complaint - excellent customer service!
Kelly Scallions Blend
I am a Caesars employee and decided to refinance my house. Michael was very professional and assisted with all the help and info needed to do this. I am very happy with my results.
Mitchell Ferguson
very good experience with Suzy and my home refinance. Suzy was very responsive and attentive to my needs.
Jennifer Carlson
Michael helped us refinance our home with Rocket Mortgage. He was very helpful in getting us the competitive rate we wanted and making sure that the process was as painless as possible. He did a great job communicating the process to us throughout the entire refi. I appreciate the personal touch I got in refinancing with Rocket Mortgage through Michael.