Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Emma Doyle
Nathan was so great to work with. Made refinancing super easy! Highly recommend!
sourabh chouhan
Mr. Andreas was extremely helpful and supportive through out the processing from day one till closer. His expertise and knowledge was really appreciated, he was always available on call or respond immediately on mail. From first day we had a bro connection and I really recommend him to anyone who is new home buyer and want someone who helps you like your own family member. Thank you Andreas for ...Mr. Andreas was extremely helpful and supportive through out the processing from day one till closer. His expertise and knowledge was really appreciated, he was always available on call or respond immediately on mail. From first day we had a bro connection and I really recommend him to anyone who is new home buyer and want someone who helps you like your own family member. Thank you Andreas for all your assistance.Read MoreRead Less
Jesus Duenas
Brandon was awesome. As someone previously said, he answered all my questions before I could even ask. He made the whole process quick and easy. First time home buyer here. I thought it'd be a lot more difficult, but here I am. In a home. Thanks Brandon!!
Stephanie Caudillo
Working with Rick was hands down the best decision we made during our homebuying journey. From the very first conversation, he made us feel at ease—breaking down complex financial processes into clear, manageable steps. Buying a home can be overwhelming, but Rick’s calm demeanor, wealth of knowledge, and unwavering dedication gave us complete confidence.

He didn’t just process our loan—he ...Working with Rick was hands down the best decision we made during our homebuying journey. From the very first conversation, he made us feel at ease—breaking down complex financial processes into clear, manageable steps. Buying a home can be overwhelming, but Rick’s calm demeanor, wealth of knowledge, and unwavering dedication gave us complete confidence.

He didn’t just process our loan—he championed it. He was always one step ahead, anticipating questions, catching details others might miss, and ensuring everything ran smoothly from pre-approval to closing. What truly set him apart was how personally invested he was in our success. He checked in regularly, advocated for us at every turn, and celebrated with us the moment we got the keys in hand.

Thanks to Rick, we didn’t just buy a house—we found our home. If you’re looking for a loan officer who’s not only outstanding at what he does but also genuinely cares, Rick is the one.Read MoreRead Less
Martin Morales
Since i started this transaction, I've been getting 30-40 calls a day(SPAM) so if you don't want your have your phone blown up like and im not exaggerating.......... don't use this service...... when i mentioned this i was told......"SORRY NOTHING WE CAN DO....... PLEAE FINSH THE PROCESS"......
Jeff Kasten
Reply from Jeff Kasten:

Dear Martin,

Thank you for taking the time to leave a review. It is my goal to set you up for success and create a seamless process. I regret that I did not earn 100% satisfaction in your eyes. I will keep your feedback in mind. I also personally thank you for your time and patience. Please know I am here for you in the future.

Todd Prettyman
Dan was spot-on with timing and communication - always super quick to respond and helped expedite the process in a super fast timeline. Highly recommended, thanks Dan!
Mike C
Connor started out strong and worked hard to gain my trust and meet expectations. He was responsive and collaborative until we hit closing the loan. That took 3 weeks for really very little explained reason both from Connor and the underwriter. Incredibly disappointing and frustrating way to not only close on a straight forward finance but to end the stressful process of the transaction.
Connor Lehmann
Reply from Connor Lehmann:

Dear Mike,

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted ...Dear Mike,

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you through any changes that took place. Please know I will be available if given the opportunity to re-earn your trust in the future.Read MoreRead Less

Saundra Stevens
My app came w/unusual circumstances. Ray didn't quit on me when difficulties came about. She found a solution each &every time.
Marcie Lackas
Extremely professional and helped every step of the way. He helped with all the technical things and responded immediately. Thank you so much!
Katie Bornstein
Taylor was fantastic and made the home buying experience amazing! He was quick to respond to any calls or texts (even outside normal working hours) and always made sure we were receiving the best mortgage rate. I highly recommend Taylor for any home mortgage experience we are extremely grateful for all his help!

- Katie and Joe