Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Raymond Basoco
Jack was great during whole process
Answered all my questions and was proactive every step of the way
I would recommend his services to everyone
Thank you Jack for all you did
David Steinberg
Emily was very communicative and helpful throughout the refinance process. She kept me informed every step of the way, and really went above and beyond to help me understand every detail, with a friendly attitude. I’d recommend her to anyone!
Geney Hammett
Randy was so helpful throughout this whole process. He made the whole thing so easy and was always quick to respond to my questions. He was able to make an already good deal even better than I imagined!
susan mclean
Deiontae was professional and knowledgeable . He worked with us through a few minor glitches and stayed patient and professional the whole time. All the way to the end he made us feel important, like our account truly mattered to him . Also I love how the whole department works as a team, helping each other with various things . Thank you Deiontae! And CongratulationsđŸ¥‚
Roman Zelenivskiy
Thank you Matt for assisting me with my credit score!!! Great and fast service !!!
matt hale
Michelle was awesome to work with! She was very responsive not only with communications, but great ideas! Rocket is lucky to have her. Thanks again, Michelle!
JoAnn McAnelly-Burch
Very satisfied. Loan very well done. Fast and thorough. Thanks KJ
LouAnn Spiess Simpson
Brandon was pleasant and easy to work with. My objection to his work is he quoted me an interest rate and when the program ran out for that rate he said he could still get it. That was wrong while reading my closing papers I found out the rate was 2% higher. That increased my monthly payment. This makes a big difference in monthly budgeting.
Brandon Ward
Reply from Brandon Ward:

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. Please let me know if there is anything I can do for you in the future. It will be my ...Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. Please let me know if there is anything I can do for you in the future. It will be my pleasure to assist if given the opportunity.Read MoreRead Less

Erika C
I am so thrilled with the support and kindness Perla showed me! Her work is incredible and I am so thankful for her!
Lynsie Hersh
Cass was absolutely awesome to work with. A process that I was absolutely dreading, Cass made super easy! With quick communication, it only took 3 weeks from first contact with Cass until I was closing on my house!