Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Andy Price
Mark was very easy and fun to work with and handled every issue quickly and really put me at ease during the entire process. I've never enjoyed a loan or mortgage process more. Rocket Mortgage is definitely the way to go.
Ryan Schoff
Beth went above and beyond and helped us every step of the way. She answered countless questions and streamlined many answers. We wish she were our sole point of contact through the Rocket Mortgage experience.
Michelle Burr
Doug was a life saver. I had wasted so much money and almost 2 months with a prior lender. I was at the point where I felt as though I was going to lose my dream home. I reached out to Rocket Mortgage and encounter Doug. He could hear the defeat in my tone. He was so understanding and reassuring. He was able to get my loan to FSO in 8 days!! I was floored! I am so relieved and grateful for Doug. ...Doug was a life saver. I had wasted so much money and almost 2 months with a prior lender. I was at the point where I felt as though I was going to lose my dream home. I reached out to Rocket Mortgage and encounter Doug. He could hear the defeat in my tone. He was so understanding and reassuring. He was able to get my loan to FSO in 8 days!! I was floored! I am so relieved and grateful for Doug. And I am glad to say I closed on my home using Rocket Mortgage.Read MoreRead Less
Bo Johnson
I will never use anyone else besides Alicia for a mortgage. She’s as sharp as they come. As a business owner with complicated taxes, she navigated it flawlessly and locked me into the most favorable loan terms possible.
Chase Mielnik
Dan was very helpful and constantly accessible throughout our loan process. Very grateful for everything he was able to do for us.
Lee Michael
Kevin was literally a blessing. I’ve never worked with anyone better. Thank you so much!!
Michael Burke
Tara was great. Friendly, responsive, knowledgeable and made things very easy. Couldn't have gone any smoother,
Autumn Skye Blue
I had a wonderful experience working with Phil during my home purchase. From my initial call to closing, Phil was professional and efficient which made the process smooth and stress-free. I would not hesitate to recommend Phil to anyone in need of mortgage assistance. Thank you Phil!
Ric Shaffer
Jessa was amazing to work with. She provided phenomenal communication, was always energetic and friendly, and was a pleasure to work with throughout the process.
Martin Liebstein
Angela did not inform the cost of running credit scores to me until I asked. She did not inform that consumer credit scores and mortgage loans do not go together either. The interest rates, while I understand are not decided by her, were changed (higher of course) to me the day I decided to lock the loan in, despite having the highest score a person could have (top tier). I am not satisfied with ...Angela did not inform the cost of running credit scores to me until I asked. She did not inform that consumer credit scores and mortgage loans do not go together either. The interest rates, while I understand are not decided by her, were changed (higher of course) to me the day I decided to lock the loan in, despite having the highest score a person could have (top tier). I am not satisfied with the received service.Read MoreRead Less
Angela Ulloa
Reply from Angela Ulloa:

I wanted to respond to your review first, by expressing my regret in falling short of meeting the expectations we initially discussed, and second, to stress that it was not my intent to leave you feeling this way. As a Licensed Expert it is my top priority to set my clients up for success. I truly apologize if there was an opportunity where I could have better assisted you or provided you with a ...I wanted to respond to your review first, by expressing my regret in falling short of meeting the expectations we initially discussed, and second, to stress that it was not my intent to leave you feeling this way. As a Licensed Expert it is my top priority to set my clients up for success. I truly apologize if there was an opportunity where I could have better assisted you or provided you with a better explanation in the end. I assure you that I am certainly here for you in the future, if given the opportunity.Read MoreRead Less