Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Karen Roden
Jerry is a great public relations front man ! It was actually fun dealing with and talking to Jerry throughout the whole process. Jerry was knowledgeable about every step of the loan and could answer every question. We laughed about many different things, and that is an enjoyable experience. And Jerry has 2 Siberian Huskies, I have one; she was hit severely by a car during our process and needed a...Jerry is a great public relations front man ! It was actually fun dealing with and talking to Jerry throughout the whole process. Jerry was knowledgeable about every step of the loan and could answer every question. We laughed about many different things, and that is an enjoyable experience. And Jerry has 2 Siberian Huskies, I have one; she was hit severely by a car during our process and needed a major surgery and hospitalization, and Jerry was truly empathic. I knew he truly was sorry. That means a lot.Thankyou, Jerry.Read MoreRead Less
Dietrich Williams
A pleasure to work with. Very helpful in assisting me with needs abd wants when it came to purchasing a home. Highly recommend this young man to anyone e looking to purchase a home. Especially first time home buyers. He was patience and Informative. He came across as genuine and knowledgeable, I truly enjoyed the pleasant experience.
Eddy Williams
⭐️⭐️⭐️⭐️⭐️
I had a great experience today working with Charm at Rocket Mortgage. She was patient, professional, and extremely helpful while entering all of my refinancing questions. Charm took the time to listen, made sure everything was accurate, and explained things clearly along the way. She made what can feel like a complicated process much easier and more comfortable.
I really appreciate her ...⭐️⭐️⭐️⭐️⭐️
I had a great experience today working with Charm at Rocket Mortgage. She was patient, professional, and extremely helpful while entering all of my refinancing questions. Charm took the time to listen, made sure everything was accurate, and explained things clearly along the way. She made what can feel like a complicated process much easier and more comfortable.
I really appreciate her positive attitude and attention to detail—excellent customer service!Read MoreRead Less
Elizabeth Petersen
10/10 experience! Kristin was so amazing to work with. She was professional and so kind. Refinancing was a hard decision, and Kristin made the experience so much easier!
Billy Scheduale
Joey was great to work with, very attentive and helpful, greatly recommend him!
Tim Ingram
The only way I will be satisfied is when Anthony tells me he got a good bonus from Rocket. Until then I give it a low score
Anthony Pharias
Reply from Anthony Pharias:

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you through any...Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you through any changes that took place. I understand that our our Client Relations team reached out to you regarding the concerns mentioned. Please know I will be available if given the opportunity to re-earn your trust in the futureRead MoreRead Less

Paul DiMaggio
Cameron provided me with great customer service. He got back to me quickly and thoroughly answered all of my questions. In addition, he did everything he promised. I was on the fence about my refinance, and he quoted me very competitive rates and fees. Initially, I thought he might be telling me something that just sounded good to hook me in, but the final numbers actually came out better than ...Cameron provided me with great customer service. He got back to me quickly and thoroughly answered all of my questions. In addition, he did everything he promised. I was on the fence about my refinance, and he quoted me very competitive rates and fees. Initially, I thought he might be telling me something that just sounded good to hook me in, but the final numbers actually came out better than what he had quoted. He truly underpromised and overdelivered. Finally, he closed on my loan incredibly fast. From the first phone call to the final close, it took about four weeks. I would recommend Cameron to anyone!Read MoreRead Less
Robert Garringer
I really appreciated the super professional assistance in helping us to get our mortgage. I was skeptical at first and was worried about dealing with someone who was not a local to where we were buying, but I quickly changed my mind when I experienced amazing follow up and an offer that saved me thousands of dollars over the local mortgage broker. I would highly recommend Chris and Rocket to all ...I really appreciated the super professional assistance in helping us to get our mortgage. I was skeptical at first and was worried about dealing with someone who was not a local to where we were buying, but I quickly changed my mind when I experienced amazing follow up and an offer that saved me thousands of dollars over the local mortgage broker. I would highly recommend Chris and Rocket to all my friends and family.Read MoreRead Less
J Teter
Our boy ce gave me a cold call because rates were down a little. We came to the conclusion that I didn't want a lower payment I wanted a shorter loan. He seemingly moved mountains to get this refi done and done before Christmas at that. Him and the rocket team were all wonderful and accommodating.
Doneila Abril-Zoglmann
Daneil was very clear and professional