Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Ken Smith
Very slow to respond. Left multiple voice mails, text messages with no response. Tried to get others to help, what a joke. Definitely not the service I was use to getting with previous loans. Will probably never use Rocket again.
Joseph Campbell
Reply from Joseph Campbell:

Hello, Thank you for taking the time to leave a review. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where we could have better assisted you.

We were unable to locate your file but certainly want to make sure your concerns are addressed. Please reach back out to Client Relations at...Hello, Thank you for taking the time to leave a review. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where we could have better assisted you.

We were unable to locate your file but certainly want to make sure your concerns are addressed. Please reach back out to Client Relations at 313-782-8714 if you would like to discuss this further.Read MoreRead Less

Glen Morales
Quick service, communicative, responsive. I've already given his contact information to a coworker thats currently working on get her home. Will gladly refer to whomever ask me if I know of someone. Thank you Rocket Mortgage for helping us get our Home Quickly.
Laquetta Washington
I had an excellent experience working with Nikki. She was proactive in communicating updates and always quick to follow-up, which gave me a lot of confidence throughout the process. I will recommended Nikki to anyone.nikki is the best she a very smart woman!
Roger Brecht
Brian was great to work with, always making time for me and my questions. He helped me secure the loan that worked best for me and my wife. I highly recommend Brian!
Al Jamiolkowski
Perla was very knowledgeable having a clear understanding of our needs, acted professionally and was always there to answer our questions.
Mehdi Sakhaei
Nice and Knowledgeable agent.
Brandon Oliverson
Jacob was the perfect guy to work with for obtaining a mortgage. He made the process so more easier and way less stressful then other competitors tried to make it. Can not recommend Jacob enough
Lysha Hillstrom
Tera was super helpful and caring! From the first call she took time to explain options and help me determine the best next steps! She kept me informed and updated throughout the process and made it so simple for us!
Jason McGinty
Daryn was instrumental in getting my credit score where it needed to be. He was patient, clear and concise, and helpful while navigating needed paperwork.
Ghada Khalil
I had an outstanding experience working with Zach Fargo from Rocket Mortgage. From the very beginning, Zach demonstrated true professionalism, exceptional communication, and genuine care for my needs. He took the time to explain every step of the process in clear detail, answered all my questions promptly, and made sure I felt confident in my decisions. His expertise, patience, and dedication made...I had an outstanding experience working with Zach Fargo from Rocket Mortgage. From the very beginning, Zach demonstrated true professionalism, exceptional communication, and genuine care for my needs. He took the time to explain every step of the process in clear detail, answered all my questions promptly, and made sure I felt confident in my decisions. His expertise, patience, and dedication made the entire mortgage process smooth and stress-free. I highly recommend Zach to anyone looking for a knowledgeable and trustworthy loan officer—he truly goes above and beyond for his clients.Read MoreRead Less